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AI Data Analyst - AI Data Service Operations (Safety Model Operations)

TikTok
Full-time
On-site
Singapore, Singapore
Analyst
Responsibilities
Our Company will be prioritizing applicants who have a current right to work in Singapore, and do not require Our Company's sponsorship of a visa.

About the Team
The AI Data Service and Operations (ADSO) team is responsible for providing safety and non-safety data annotation services and search operation services for all of the company's international products, which can also help international products build their own data ecological security.

The Safety Model Operations [SMO] team within ADSO is responsible for building, optimizing, and maintaining machine learning models and operational processes that support TikTok's Trust & Safety systems. We ensure that automated safety models perform effectively in identifying harmful content, mitigating risks, and maintaining a safe user environment across regions.

What will I do?
1. Responsible for end-to-end project delivery management for content safety model training and evaluation data — from requirements analysis and solution design to execution and continuous optimization — ensuring projects are completed efficiently and with high quality.
2. Deeply understand business goals and data requirements from algorithm, product, and other teams. Lead the development and iteration of data production strategies, transforming complex business problems into actionable, scalable data solutions.
3. Establish and continuously optimize standardized processes, operational guidelines, and quality systems for data production. Identify efficiency bottlenecks and quality risks, and improve delivery efficiency and stability through mechanism design, tooling, and automation.
4. Act as the core driver of projects, coordinating with algorithm, product, annotation, operations, and other cross-functional teams. Manage project timelines, identify and resolve blockers and risks to ensure objectives are met.
5. Build quality assessment and retrospective mechanisms for project delivery. Use data monitoring, root cause analysis, and case studies to drive continuous improvement in delivery quality and team effectiveness, while establishing reusable best practices.

Qualifications
Minimum Qualifications
1. Bachelor's degree or higher in Statistics, Mathematics, Computer Science, Data Science, Information Systems, or related fields along with 3 years of relevant working experience.
2. Solid foundation in statistics, capable of independently completing full analysis cycles; proficient in descriptive statistics, distribution analysis, correlation analysis, hypothesis testing, and other standard analytical methods.
3. Expert-level SQL skills for writing complex queries with consistent, reproducible results. Proficient in Python or R for data analysis, with experience using visualization tools such as Tableau, PowerBI, or Looker.
4. Strong interest in machine learning and large model data operations, with understanding of the basic pipeline: “data production — model training — model evaluation”.
5. Clear logical thinking, strong attention to detail, and high standards for data quality. Excellent presentation and communication skills, able to clearly convey analytical findings and business recommendations to teams from diverse backgrounds.
6. English as working language; strong communication, coordination, problem-solving, and project driving abilities.

Preferred Qualifications
- Experience in machine learning, model evaluation, or data operations.
- Experience with multilingual data processing.
- Familiarity with content safety/moderation business.

About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.​


Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.​
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.​
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Diversity & Inclusion​
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.​