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ANTI-CHEAT OBSERVER

BULKHEAD
1 day ago
Full-time
On-site
Derby, England, United Kingdom

As our Anti-Cheat Observer at BULKHEAD, you’ll protect the integrity of our early access game, WARDOGS. You’ll review ban appeals, analyse gameplay footage and give our AI detection models the human judgement they need to improve. You’ll work closely with our Anti-Cheat Designer, Community and Player Support teams.

You’ll look at flagged players and decide what’s skill, what’s luck and what’s cheating. Every verdict you give either confirms a fair ban, clears a legitimate player or becomes labelled training data that makes our AI better at catching cheaters automatically. You’ll have a direct effect on how fair WARDOGS feels for everyone in the lobby.

This role is for experienced FPS players. You need the instincts of someone who has spent thousands of hours in shooters. You should be able to tell a well-timed pre-fire or a sound-cue flick from a wallhack, and a cracked player from an aimbot.

What you’ll do:

  • Review ban appeals by examining gameplay footage, replays and telemetry, and reach fair, evidence-based decisions.

  • Manually review flagged players and matches, spotting signs of aimbots, ESP and wallhacks, triggerbots, recoil scripts and other cheats.

  • Label and annotate footage accurately and consistently to produce high-quality training data for our AI detection models.

  • Document your reasoning for each case clearly so decisions are transparent, auditable and consistent across reviewers.

  • Flag new cheat behaviours, detection gaps and false-positive trends to the Anti-Cheat Designer to help improve our rules and models.

  • Write clear, professional responses to players about appeal outcomes, working with Player Support and Community.

  • Help build and refine review guidelines, edge-case examples and labelling standards.

  • Keep up with the cheat ecosystem and how cheats look in real gameplay.

  • Stay objective and calm under pressure, including when dealing with frustrated or hostile players.

  • Handle confidential information about detection methods and player data with discretion.

What we’re looking for:

  • Extensive, hands-on experience playing FPS games at a high level, with sharp game sense and a deep understanding of aim, movement, positioning and audio cues

  • The ability to reliably tell exceptional skill apart from cheating

  • Strong attention to detail and the patience to review footage frame by frame

  • Objectivity, fairness and consistent judgement

  • Clear written communication, both for case notes and for responding to players

  • Comfort with repetitive, focused review work while keeping quality high

  • An interest in anti-cheat, AI and how human review improves automated systems

  • Resilience and professionalism when dealing with difficult players or sensitive cases

  • Reliability, good organisation and the ability to manage a steady queue of cases

Desirable:

  • Experience in content moderation, player support, trust and safety, or community management

  • Experience as an esports referee, tournament admin or competitive demo reviewer

  • Experience with data labelling or annotation work

  • High-level competitive or ranked experience in FPS titles

  • Familiarity with replay or demo tools and video review software

  • Additional languages, to support appeals from a global player base