App Reviewer

Positions Based in St.Catharines, Ontario

Exciting opportunity with our large AI Client!

As an App Reviewer Representative, you’ll be part of our Trust & Safety operations team, focusing on application review, policy enforcement, and risk detection for a leading technology client. This role blends analytical rigor, technical testing, and judgment-based decision-making to ensure apps meet platform, privacy, and compliance standards.

You will work on evaluating mobile applications across platforms, ensuring they adhere to content, policy, and security requirements, and provide structured feedback to developers. The position requires strong attention to detail, technical literacy, and sound judgment in balancing innovation with user safety.

What sets us apart from other employers?


We offer a $19.23 per hour starting wage and a $1000 signing bonus!
We offer our employees fast-tracked opportunities for growth; many of our new hires are provided with advancement opportunities within 6 – 12 months after starting with Accenture.
Accenture has also been ranked a Canada Top Employer for 13 consecutive years.


What can you expect from us?

Here are a few benefits you can expect when working with an exceptional team at Accenture:


Competitive hourly rate and annual performance-based salary increases
Comprehensive total rewards package (health & wellness benefits, parental leave, paid time off, retirement plan)
Full-time positions: 35–44 hours per week
Flexible scheduling options based on performance
Professional development, including paid training (2–8+ weeks) and post-training coaching
Modern workspace with advanced technology platforms
A supportive, inclusive community with active Employee Resource Groups (ERGs)
Opportunities to give back through local volunteering and community initiatives


NOC Code: 22221 (Tier Category 2)

Key Responsibilities

App Review & Technical Testing


Review mobile apps (iOS/Android) for policy, privacy, and security compliance.
Conduct manual installation, permission verification, and dynamic testing to assess app behavior.
Identify issues in functionality, metadata, and content integrity.
Evaluate developer-submitted apps for alignment with store and legal requirements.
Provide structured, high-quality written feedback to developers.


Basic Qualifications


Minimum 1 year of experience in one of the following: technical support, App review, QA, trust & safety, or customer support.
High school diploma or equivalent


Preferred Qualifications

Education


Associate or bachelor’s degree in a relevant field (e.g., Computer Science, Information Systems, Communications)


Experience


Familiarity with app store environments (Google Play, Apple App Store) or user-generated content platforms


Technical Skills


Understanding of mobile platforms (iOS/Android)
Knowledge of app permissions, privacy, and data handling practices
Ability to perform manual testing, installation checks, and dynamic app behavior validation
Proficient with review tools, ticketing systems, and spreadsheets (Google Workspace, Excel)
Awareness of regulatory compliance (e.g., GDPR, COPPA, app store policies)


Communication Skills


Excellent written and verbal communication in English
Ability to create clear, structured feedback for developers and internal teams


Analytical & Judgment Skills


Strong critical thinking and decision-making in policy interpretation
Ability to assess apps for compliance, content integrity, and risk impact
Consistent application of policy, legal, and content judgment frameworks


Work Approach


Reliable, self-motivated, and thrives in a fast-paced, metrics-driven environment
Committed to accuracy, confidentiality, and continuous improvement
Comfortable working flexible shifts, including weekends or holidays as required