An Associate Content Quality Reviewer is responsible for supporting Pluralsight authors by conducting content standards reviews. This role involves collaborating with authors and content teams to ensure content aligns with quality standards and provides a positive learner experience.
Who you’re committed to being:
You enjoy learning and are open to new ways of doing things.
You are not afraid to be yourself, experiment, make mistakes and learn from them, ask questions, or voice your concerns.
When communicating you are self-aware, insightful, and proactive.
You are a team member first and individual contributor second. You are aware that high-performing teams are only as strong as their weakest link.
You believe in continuous improvement and request frequent feedback from others.
What you’ll do:
Review course content to ensure alignment with quality standards.
Troubleshoot and resolve content-related issues within established workflows.
Collaborate with authors and content teams to address quality concerns.
Support automation efforts in the content review process using scripts or tools, as directed.
Document and maintain quality checklists.
Track and report on content quality metrics to identify improvement areas.
Experience you’ll bring:
Basic understanding of quality assurance methodologies.
Basic understanding of content management systems and processes.
Experience with office productivity and presentation software.
Strong attention to detail and analytical skills for quality monitoring.
Basic understanding of how to provide constructive feedback.
Preferred qualifications/skills:
Familiarity with automation tools or scripting (e.g., Python, Bash) is a plus.
Experience reviewing technical video content and/or familiarity with grammar style in a role such as a technical writer.
Experience working in a technical environment, working with Cloud technologies, or having worked in some technical capacity with engineers.
Experience authoring and editing technical or instructional content.
Requirements:
Requires a minimum of 2 Yearly in a content quality, quality assurance, or similar role, or equivalent education and experience in hands-on content validation and testing.
Why you’ll love working here:
We’re a blended workplace, where team members work remotely or in a hybrid setup depending on their role and location
We’re mission driven and guided by our culture pillars
We have a strong commitment to diversity and belonging
We cultivate a culture of trust, autonomy, and collaboration
We’re lifelong learners and champion team member growth and advancement
We’ve got you covered - team member benefits include competitive compensation packages, medical coverage, unlimited PTO and Summer Fridays, wellness reimbursements, Pluralsight subscription, professional development funds and more.
About us:
Pluralsight provides the only learning platform dedicated to accelerating the technology skills and capabilities of today’s tech workforce. Thousands of companies, government organizations and individuals around the world rely on Pluralsight to support critical technology skill development in areas that are crucial to innovation including artificial intelligence, cloud computing, cybersecurity, software development, and machine learning. Pluralsight provides highly curated content developed by vetted technology experts, industry leading skill assessments, and hands on, immersive learning experiences designed to help individuals skill-up faster.
Physical and Mental Requirements:
Work is performed in an office (or home office) environment and requires the ability to operate office equipment and keyboards. Sedentary work. Repetitive work. Ability to perform tasks related to documentation, data analysis, transcription and extensive content analysis. Learn new tasks, remember processes, complete tasks independently, and make timely decisions in the context of a workflow.