About the Role
Platform Policy and Governance Team is responsible for the design, execution, and day to day operations of platform policies.
We are looking for seller policy operation associate to join our team to manage daily operations of seller and buyer policy and platform policy related projects in Philippines. The position will be based in Manila, Philippines. The ideal candidate should have relevant working experience, good data sense, strong communication skills and should be passionate about enhancing processes and implementing changes.
Responsibilities
Conduct data analysis and deep dive on cancellation/fulfillment/assortment performance to identify problems and propose action plans
Cultivate understanding of customers/sellers’ pain points and customers/sellers’ needs in platform policy
Design and Upgrade platform policy and related product solutions to improve seller operation performance and buyer experience
Monitor progress of the projects and performance metrics of platform policy
Qualifications
University Degree holders
Required Skills
Strong data analysis skills (SQL capability is a must)
Ability to multi-task, work under pressure and adapt to changes
Project management skills and capability to work cross-functionally
Preferred Skills
Experience in business operation, business analysis, consulting, tech industries is a plus
Proficiency in Chinese is a plus