Capacity Analyst Project Intern (Trust and Safety) - 2026 Start (BS/MS)

Responsibilities

Team Introduction

We are part of the Trust & Safety / Operations team, responsible for ensuring efficient and scalable resource planning across large-scale operations such as content moderation. Our team works closely with global business stakeholders to forecast demand, optimize resource allocation, and drive data-informed decisions that balance business growth, cost efficiency, and operational excellence.

Key Responsibilities

• Support demand forecasting and resource planning for large-scale operations (e.g., content safety/moderation)
• Assist in analyzing business trends, operational metrics, and resource utilization to identify optimization opportunities
• Help prepare reports, dashboards, and insights to support planning decisions
• Collaborate with cross-functional teams (e.g., regional operations, strategy, and analytics) to gather data and align on requirements
• Contribute to process improvement initiatives to enhance planning efficiency and scalability
• Provide day-to-day analytical and operational support to the team
  
  

As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests.

Applications will be reviewed on a rolling basis - we encourage you to apply early.

Qualifications

Minimum Qualifications

• Currently enrolled in a Bachelor’s or Master’s degree program (e.g., Business, Economics, Data Analytics, Operations, or related fields)
• Strong analytical mindset with basic data analysis skills (e.g., Excel or similar tools)
• Good communication skills and ability to work collaboratively in a team environment
• Proficiency in English for both written and verbal communication
  
  

Preferred Qualifications

• Experience with data analysis tools (e.g., SQL, Python, BI tools)
• Interest in operations strategy, capacity planning, or Trust & Safety domain
• Previous internship or project experience in analytics, operations, or consulting is a plus
• Strong attention to detail and willingness to learn in a fast-paced environment
• Candidates with legal work authorization in Ireland are preferred
  
  

Eligibility

• Must be currently enrolled in an educational institution
• Available for a 3–6 month internship (full-time during summer, 3–4 days/week during term time)
  
  

Job Information

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.