Content Assurance Controls Analyst - USDS

Responsibilities
The USDS Security & Privacy - Risk & Compliance team is responsible for managing USDS security compliance in accordance with US compliance requirements and objectives, and providing industry leading governance, risk, and compliance services.

The core service offerings include: Compliance & Security Risk Management, Controls & Certifications, Security Compliance Policies, Charters, & Protocols, Vendor Program & Third-Party Risk Management, Governance, Risk, & Compliance (GRC) Platform, and Security & Compliance Behavior & Culture.

In order to enhance collaboration and cross-functional partnerships, among other things, at this time, our organization follows a hybrid work schedule that requires employees to work in the office 3 days a week, or as directed by their manager/department. We regularly review our hybrid work model, and the specific requirements may change at any time.

TikTok is seeking a Content Assurance Controls Analyst to be part of the US Security & Privacy Risk and Compliance team that will manage and oversee the control environment. Content Assurance refers to the management of content integrity, safety, and policy adherence across the platform to ensure alignment with TikTok's guidelines and promote trust and safety commitments. This candidate will be responsible for:

- Collaborating with cross-functional control owners (security, privacy, engineering, trust & safety, etc.) to test the design and implementation of Content Assurance controls, and ensure alignment with organizational standards.
- Evaluating the design, implementation, and effectiveness of Content Assurance controls by performing walkthroughs, evidence collection, and testing the controls to ensure effectiveness.
- Developing and maintaining standardized testing methodologies and reporting mechanisms to ensure consistent execution of controls testing.
- Identifying control gaps, assessing the severity of findings, and working with owners to develop and track remediation plans.

Qualifications
Minimum Qualifications:
- 2+ years of experience in controls testing functions, preferably in areas involving content assurance, trust & safety, or security/compliance assessments.
- Strong understanding of Content Assurance industry standards / best practices and testing controls, including control design assessment, evidence evaluation, and testing.
- Practitioner or hands-on experience in a Content Assurance or Trust & Safety function with the desire to utilize it in a controls/compliance capacity.
- Demonstrated ability to gather technical and procedural evidence from stakeholders, coordinate reviews, and assess controls against requirements.
- Strong analytical and problem-solving skills, including experience with identifying control gaps and working with control owners on remediation.
- Excellent collaboration skills, with experience working across multiple functions and cross-functional stakeholders.

Preferred Qualifications:
- Foundational knowledge in Content Assurance/Moderation or security domains (AI/ML, Data Science, Identity and Access Management, Configuration Management, Vulnerability Management, Incident Management, or a related field) and familiarity with technologies and tool stacks across these domains
- Familiar with the usage of modern GRC tooling (i.e., Archer, ServiceNow, etc.)
- One of the following certifications, or equivalent certifications: CISA, CISSP, CISM, CRISC, etc.
- Previous experience working with engineering teams and the ability to communicate control requirements to a variety of audience
- Strong writing and documentation skills; clear and concise

About USDS
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. U.S. Data Security (“USDS”) is a subsidiary of TikTok in the U.S. This new, security-first division was created to bring heightened focus and governance to our data protection policies and content assurance protocols to keep U.S. users safe. Our focus is on providing oversight and protection of the TikTok platform and U.S. user data, so millions of Americans can continue turning to TikTok to learn something new, earn a living, express themselves creatively, or be entertained. The teams within USDS that deliver on this commitment daily span across Trust & Safety, Security & Privacy, Engineering, User & Product Ops, Corporate Functions and more.

Data Security Statement
This role requires the ability to work with and support systems designed to protect sensitive data and information. As such, this role will be subject to strict national security-related screening.


Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.


USDS Reasonable Accommodation
USDS is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/USDS-RA


Job Information
【For Pay Transparency】Compensation Description (Annually)
The base salary range for this position in the selected city is $118800 - $269800 annually.
Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).
The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
For Los Angeles County (unincorporated) Candidates:
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.