Content Moderation Analyst and Policy Expert

Hello

Greetings from ZettaMine Labs Pvt Ltd!!

We are looking for Content Moderation Analyst and Policy Expert for PAN India.

Job Role : Content Moderation Analyst and Policy Expert.

Location : PAN India

Notice Period : NA( As it is for Gig Workers)

Experience : 2 to 4 years

Relevant Exp : Minimum of 2 Years Experience in below list Skills

✓ Content policy interpretation

✓ Multi-modal content review

✓ Harm taxonomy classification

✓ Mis/disinformation identification

✓ Culturally nuanced evaluation

✓ Policy ambiguity & escalation judgment

✓ AI moderation evaluation & auditing

✓ Annotation QA & inter-rater reliability

Mandatory :

• Bachelor’s degree or higher in Communications, Political Science, Sociology, Law, Psychology, Journalism, or Linguistics (equivalent T&S or policy experience considered)
• 2+ years in content moderation, trust and safety, content policy, or closely related field; proven ability to apply complex policy frameworks across ambiguous content scenarios.

Job Description:

As a Content Moderation & Policy Expert Rater, you will evaluate platform content — text, images, video, audio — against trust and safety policies, producing high-quality human judgments that train and calibrate AI moderation systems. You will assess content across harm categories (hate speech, harassment, mis/disinformation, violent extremism, self-harm, policy-violating synthetic content) and evaluate AI moderation decisions for accuracy, bias, and policy alignment. This role demands policy reasoning, cultural literacy, and professional resilience within Platina’s structured wellbeing framework.

Key Responsibilities

Content Evaluation & Harm Classification

• Review and classify content across harm taxonomies: hate speech, violent extremism, graphic violence, adult content, self-harm, mis/disinformation, spam, and coordinated inauthentic behaviour
• Distinguish policy-violating content from protected speech, satire, and educational context; annotate severity, context, and intent; handle multi-language and multi-modal content with cultural sensitivity.

Policy Interpretation & AI Evaluation

• Apply content policies consistently across edge cases, novel formats, and ambiguous scenarios; flag coverage gaps for escalation
• Rate AI moderation decisions for accuracy, fairness, and bias patterns; produce RLHF preference annotations to improve AI moderation calibration.

Quality, Calibration & Process

• Maintain 98%+ accuracy; participate in inter-rater calibration and policy alignment reviews; adhere to Platina’s exposure protocols and wellness check-ins
• Escalate urgent or legally sensitive content through correct channels with appropriate documentation

Further any clarification please connect @ 98499 83472

Please provide following detail along with your updated profile to tungavidya.p@zettamine.com

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I will be reaching out to you over a call or email as soon as possible.

Thanks & Regards,

TungaVidya