Testimonial Carousel
Reliasourcing logo

Content Moderator

Reliasourcing
Full-time
On-site
Pasay, Metro Manila, Philippines
Analyst
Job Title: Content Moderator
Work Arrangement: Full Time Onsite- Pasay, Philippines

Content Moderator will be responsible for reviewing, monitoring, and moderating user-generated content to ensure it aligns with our community guidelines and legal standards. This role plays a crucial part in maintaining a safe, respectful, and engaging environment for our users by identifying and removing inappropriate or harmful content. The ideal candidate has strong analytical skills, excellent judgment, and the ability to handle sensitive material with professionalism.

Duties/Responsibilities:
Monitor and review user-generated content (text, images, video, etc.) across platforms to ensure it adheres to company guidelines.
Remove or report content that violates policies, including but not limited to spam, hate speech, graphic violence, nudity, and harassment.
Escalate complex or sensitive cases to the appropriate internal teams.
Provide feedback and suggestions to improve moderation processes and community guidelines.
Maintain accurate and detailed records of actions taken during moderation.
Collaborate with cross-functional teams including Trust & Safety, Legal, and Customer Support.
Other ad hoc tasks to be assigned.

Qualifications:
Must have at least 1 year experience with Content Moderation
Amenable to work on a fixed night shift schedule
Willing to work in Double Dragon Pasay
Good command of the English language
Show more Show less