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Content Moderator - Part Time

TELUS Digital
3 hours ago
Part-time
On-site
Hà Nội, Vietnam
Analyst
Description

The purpose of a Content Moderator is to ensure a safe and positive online environment by reviewing and moderating user-generated content, enforcing guidelines, and maintaining community standards. They play a key role in upholding content quality and preventing the dissemination of inappropriate or harmful material.

Key Responsibilities

  • Select proper times within a video for online Ads' placements. There are policies in place to ensure these ads do not interrupt the viewers and have minimal UX impact.
  • Follow the right processes to handle case-by-case
  • Provide accurate, valid, and complete information by using the proper methods/tools
  • Maintain a secure working environment and protect the data that is handled at the office - privacy protection is a top priority.
  • Meet personal/team targets
  • Flexibility in scheduling and the ability to work evenings and nights if required.
  • Other tasks per the manager's request

Qualifications

  • English B1 - Oral and written comprehension
  • Attention to detail and desire to learn
  • Good computer skills (familiar with MS Office & Google applications).
  • Ability to work independently and in a team.
  • Familiar with smartphones/ mobile devices/mobile applications

About Company

TELUS Digital is the customer experience transformation partner to the world's most admired brands. Our diverse team weaves data, technology, and human ingenuity to deliver differentiated customer journeys, drive operational effectiveness, and scale AI solutions with meaningful value and positive impact.

We craft real-world solutions in the moments that matter, from customer acquisition to lifelong loyalty. Enabled by our global reach - spanning 78,000 experts in 33 countries - and deep industry expertise, we help over 600 organizations make the customer experience feel effortless.

Our solutions span Data & AI, Digital Experience & IT, CX Management and Trust & Safety. At the core of our innovation is Fuel iX™, an enterprise-grade generative AI platform that helps clients safely access and optimize leading LLMs to scale their own AI from pilot to production.

Equal Opportunity Employer Statement

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicant's qualifications, merits, competence and performance without regard to any characteristic related to diversity.