Content Moderator (Polish)

Position: Content Moderator

Location: Lisbon, Portugal

Work model: On-site

Employment type: Full-time (6-month contract)

DUTIES & RESPONSIBILITIES:

• Review online content in line with service level agreements (SLAs) and quality benchmarks
• Ensure uploaded content complies with platform policies, legal standards and safety guidelines
• Maintain strong knowledge of leading e-commerce products, services and industry standards
• Adapt to policy updates and schedule changes, following standard operating procedures consistently
• Identify and escalate issues through the proper internal channels

REQUIREMENTS:

• Native/fluent Polish, both verbal and written
• Fluent English (minimum B2 level)
• Content moderation experience or demonstrated moderation ability, with sound judgement and local market insight
• Solid understanding of e-commerce platforms and online content
• High attention to detail and accuracy
• Able to manage high workloads, including peak promotional periods
• Available for rotating shifts, Monday to Sunday, 24/7

BENEFITS:

• Monthly complexity bonus
• Daily meal allowance
• Health insurance
• Modern office in the city centre, easy to reach by public transport
• Comprehensive initial training and coaching
• Relocation support for candidates moving from abroad: room in a shared apartment for up to 12 months
• And many more!