Content Strategist, Regulatory Delivery & Transparency - Trust and Safety

Responsibilities
The Regulatory Delivery and Transparency (RDT) function is the strategic partner for multiple TikTok departments such as Trust & Safety, Legal Compliance, Public Policy, and Communications where we create public-facing assets that increase understanding of TikTok's safety efforts.

As a Content Strategist, you will manage content strategy, delivery, maintenance, and localization across all T&S sites (e.g., Safety Center and Transparency Center). You will ensure consistency, clarity, and cadence in public-facing content to support user education and build trust. You will draft key regulatory reports, such as Digital Services Act (DSA), and Code of Conduct on Disinformation (COCD). This role requires exceptional writing skills, the ability to pitch content to different external audiences, considerable tech-safety policy expertise, strong regulatory awareness, and excellent cross-functional collaboration.

Responsibilities:
- Drive the content strategy for TikTok's T&S safety websites, e.g. Safety Center and Transparency Center and define long-term strategic goals related to the transparency of our policies and user education.
- Manage a comprehensive website metrics strategy to measure performance, identify trends, and inform data-driven improvements across T&S safety and transparency properties.
- Identify strategic opportunities to align approaches, leverage existing resources, with a view to increase the quality, accessibility and visibility of transparency efforts.
- Author high-quality, engaging and accessible content related to Trust & Safety Policies and transparency work.
- Draft key transparency and regulatory reports e.g., the Digital Services Act (DSA), Code of Conduct on Disinformation (COCD), and other regional and country specific regs.
- Organize and articulate ambiguous and complex ideas or issues into clear documentation and analysis.
- Collaborate and drive consensus with cross-functional teams and stakeholders.

Qualifications
Minimum Qualifications:
- 5 years of experience in the technology/social media/safety policy space, e.g., Trust & Safety policy, public policy, policy communications, or civil society.
- Strong understanding of tech sector regulation and industry-specific regulatory challenges.
- Demonstrated experience executing a content strategy, including managing, curating, and drafting content for large-scale platforms, in public policy, policy comms or civil society.
- Experience leading or contributing to large-scale transparency and user education initiatives within a tech or policy environment.
- A proven ability to author significant policy content for a diverse range of stakeholders.
- Deep understanding of content safety considerations, including online abuse, minor safety, human rights, freedom of expression, and privacy rights.
- Experience working collaboratively with cross-functional teams in a fast-paced environment.

Preferred Qualifications:
- Experience in Trust & Safety, Product, or Policy teams within a tech company.
- Experience drafting or contributing to regulatory compliance workstreams, particularly in the EMEA region.
- Experience of different Content Management Systems (CMS).
- Experience working at a global UGC platform.
- Project management experience.

Trust & Safety
Content that this role interacts with includes images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals. Hence, it is possible that this role will be exposed to harmful content on a daily basis.

TikTok recognises that keeping our platform safe for the TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.

We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.


About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.


Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.


TikTok Accommodation
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request


Job Information
【For Pay Transparency】Compensation Description (Annually)
The base salary range for this position in the selected city is $117334 - $217023 annually.
Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).
The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
For Los Angeles County (unincorporated) Candidates:
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.