Data Analyst, Trust & Safety

Email is unlike any other medium in the world. With just an address, anyone can talk to anyone, no matter their location, status, or class. It’s democratized access, it’s a sacred privilege, and it’s worth protecting at all costs.

Resend is building the most accessible email platform for developers. As we’ve grown to over 15K customers and continue to onboard thousands of new users every day, the pressure of maintaining a safe place for good senders continues to build up.

As the first Data Analyst on our Trust & Safety squad, you will wear many investigative hats— identifying abuse patterns, analyzing behavioral signals, and developing scalable detection systems that prevent harmful users and enable good senders and scale.

In this role, you will…

• Root-cause investigations of unexpected events or spikes

• Deeply understand and stay up to date on email abuse vectors and trends

• Define, instrument, and monitor key metrics: time to detect, false-positive rate, coverage, enforcement latency

• Build dashboards and reports for real-time and historical visibility into behavior and policy violations

• Analyze signal effectiveness: precision, recall, drift, overlap, etc

• Work with data engineering to shape data pipelines (ensuring data correctness, coverage, freshness)

• Partner with policy & ops to A/B test rule changes, evaluate trade-offs, and iterate

Who You Are..

• 3+ years in data or analytics roles (ideally in security, fraud, or trust and safety)

• Fluent in SQL + data tooling (e.g. Looker, Mode, Metabase, BI)

• Comfortable working with large event/data sets

• Strong sense of measurement: you build metrics that drive decisions

• Good communicator—can explain nuanced analytics to non-data folks

• You thrive in ambiguity, can build frameworks out of thin air

• Experience with estimation, sampling, statistical validation

Learn more about how we work in Trust and Safety:

• Our Philosophy

• Our Philosophy for Anti-Abuse

• Our Tech Stack

About Resend

We are building the modern email sending platform for developers- we care deeply about quality, creating for everyone and building in the open. What started as an open source project in 2022, now onboard nearly thousands of users every day sending billions of emails.

Our fully remote team of over 25 humans spans 7 countries.. and counting. We’re backed by a16z, Y Combinator, Basecase and other top investors.

Read about how we work, how we hire, and what we value here.