Data Scientist - Trust & Safety

Responsibilities
The Trust & Safety team at TikTok helps ensure that our global community is safe and empowered to create and enjoy content across all of our applications. We have invested heavily in policy making, product development, and human and automatic moderation to protect billions of users around the globe from harmful content and abusive behaviors.

The mission of data science is to help Trust & Safety make many good decisions using data. As a member of our team, you are instrumental in ensuring that we use data to keep our users and community safe. You will help scope out projects, ideate on new strategies, and most importantly, use data to find insights, diagnose problems and tell compelling stories. You will partner with a variety of stakeholders across operations, policy, product and engineering teams - both locally and globally.

This role may be based in the following locations: San Jose (USA) and New York City (USA).

What You Will do
- Work with large and complex data sets to support project execution and strategic planning
- Design and monitor core metrics; perform root cause analysis to explain drivers
- Collaborate closely with the global Trust and Safety team, proactively providing insights and recommendations and overseeing the macro direction of the business
- Influence stakeholders through data-based recommendations and mobilize cross-functional teams by telling compelling stories with data to drive business impact and innovative breakthrough
- Use data and insights to form best-in-class heuristics to proactively detect and disarm safety incidents
- Develop metrics and visualization tools to evaluate risks of the platform and the impact of safety strategies

Qualifications
Minimum Qualifications
1. 5+ years of experience in data science, analytics or quantitative analysis
2. Experience working with SQL, ETL, R/Python, Tableau, Excel
3. Experience building data infrastructure and implementing reporting solutions
4. Experience with creating data visualizations to communicate metric performance
5. Independently design, research, develop and apply ML/AI solutions to solve business problems, including prediction, optimization, segmentation and so on
6. Ability to solve problems using quantitative approaches and strong communication skills across technical and non-technical audiences to communicate complex concepts and analytical results to drive business impact
7. Degree in a quantitative discipline (e.g., Statistics, Economics, Computer Science, Mathematics, Engineering); proficient in English as a working language

Preferred Qualifications
1. Experience of working in online content platforms, Trust & Safety or risk management
2. Experience working with international partners in different time zones
3. Passion for social technology products and a curiosity to learn and grow with a fast paced company

About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.


Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.


Trust & Safety
TikTok recognises that keeping our platform safe for the TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.
We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.


TikTok Accommodation
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request


Job Information
【For Pay Transparency】Compensation Description (Annually)
The base salary range for this position in the selected city is $144000 - $329334 annually.
Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).
The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
For Los Angeles County (unincorporated) Candidates:
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.