English Content Moderator

Company Description

TP is a global digital business services company with a strong local presence. We support communities, clients, and the environment through our advanced, digitally-powered business services. Our scale and expertise enable us to help leading brands streamline their operations in meaningful, sustainable ways.

Role Description

This is an on-site contract role for a Content Moderator located in Yogyakarta. The Content Moderator will be responsible for reviewing and moderating user-generated content to ensure it meets community guidelines. Daily tasks include analyzing content, providing customer support, and ensuring the platform stays safe and user-friendly. The role requires strong analytical and communication skills to effectively manage and resolve issues.

Qualifications

Strong Analytical Skills

Excellent Communication and Customer Service skills

Attention to detail and ability to handle sensitive information

Ability to work independently and within a team

Bachelor’s degree or equivalent diploma (Fresh Graduates are encouraged to apply) with min. GPA 2.75.

Excellent written and verbal communication skills in English (Active English B2 level).

Strong problem-solving skills in ambiguity and multi-task capabilities.

Flexible for shifting schedule and changes along with it.

Willing to be relocated and to work in our YOGYAKARTA site.

Able to handle high volumes during promotions and peak seasons.