Fraud Analyst (Anti-Fraud Operation Center) for IT Company

🛡️ Fraud Analyst – Tier 1 (Junior Level)

Anti-Fraud Operation Center (AFOC)

📍 South Jakarta

🕒 Full-Time | 24/7 Shift-Based Operations

We are looking for detail-oriented and driven individuals to strengthen our Anti-Fraud Operation Center. This role is suitable for junior professionals and fresh graduates who are eager to build a career in fraud monitoring and risk operations.

Key Responsibilities

• Monitor and triage fraud alerts using the Fraud Detection System (FDS).
• Conduct initial validation and preliminary investigations of suspicious transactions.
• Review transaction patterns and customer activity to assess fraud risk.
• Prepare daily shift reports and provide initial fraud prevention recommendations.
• Escalate complex or high-risk cases to Tier 2 in accordance with SOP.
• Ensure compliance with internal procedures and strict data confidentiality standards.

Qualifications

• Diploma or Bachelor’s Degree in Finance, Accounting, Management, Information Systems, or related field.
• Fresh graduates are welcome to apply (Junior Analyst level).
• Experience (internship or full-time) in Anti-Fraud, Risk Management, Trust & Safety, or Transaction Monitoring is a plus.
• Strong attention to detail and structured problem-solving skills.
• Basic understanding of fraud detection systems and banking/financial transactions.
• Willing to work in a 24/7 shift-based environment in South Jakarta.
• High integrity and strong sense of responsibility.

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🛡️ Fraud Analyst – Tier 2

Anti-Fraud Operation Center (AFOC)

📍 South Jakarta

🕒 Full-Time | Shift-Based (Operational Requirement)

We are seeking experienced fraud professionals to manage complex investigations and enhance our fraud prevention strategy.

Key Responsibilities

• Analyze complex fraud cases escalated from Tier 1.
• Conduct in-depth investigations, including root cause analysis and transaction tracing.
• Identify fraud patterns, schemes, and emerging modus operandi.
• Prepare comprehensive investigation reports with mitigation recommendations.
• Provide input for Fraud Detection System (FDS) rule enhancement and anti-fraud strategies.
• Coordinate with internal and external stakeholders (Risk, Compliance, Legal, Regulators).
• Mentor and guide Tier 1 analysts.

Qualifications

• Bachelor’s Degree in Finance, Accounting, Information Systems, Risk Management, or related field.
• Minimum 1 year of experience in Anti-Fraud, Risk Management, Trust & Safety, or Transaction Monitoring (preferably from Banking, Fintech, or E-commerce industries).
• Ability to independently process and analyze data (basic to intermediate SQL and Advanced Excel/Pivot Table).
• Strong analytical and root cause analysis capability.
• Knowledge of regulatory and compliance frameworks (OJK, BI, and anti-fraud standards).
• Experience with Fraud Detection Systems (FDS) or monitoring tools.
• High integrity and strong stakeholder coordination skills.