What You’ll Do
- Monitor in-game communication channels and player-generated content, reviewing inappropriate, illegal, spam, advertising, and other non-game-related content.
- Develop and implement content moderation and risk-control strategies to address identified issues and maintain a healthy in-game environment.
- Work closely with Product and Technology teams to identify, track, and resolve content and risk-related issues.
- Analyze moderation data and trends to identify potential risks and recommend improvements.
- Support the development and improvement of moderation rules, processes, and automated moderation systems.
- Participate in ecosystem reviews and risk assessments, and follow up on identified issues through to resolution.
What We’re Looking For
- Bachelor's degree or above, with 1+ year of experience in content moderation, content safety, Trust & Safety, risk control, or a related field preferred.
- Experience with machine learning model training, moderation strategy development, or ecosystem assessment is a plus.
- Strong logical and analytical thinking skills, with good data sensitivity and the ability to identify and solve problems independently.
- Good communication and coordination skills, with the ability to work effectively with Product, Technology, and other teams.
- Strong execution and project management skills, with the ability to manage tasks independently and follow projects through to completion.
- Detail-oriented, proactive, and responsible, with the ability to work well in a fast-paced environment.
- Gaming experience or a strong interest in games is a plus.