Gaming Integrity Fraud & Risk Department Team Leader - English - Bucharest

Position: Gaming Integrity Fraud & Risk Department Team Leader

Location: Bucharest, Romania

Employment type: Full-time

DUTIES AND RESPONSIBILITIES:

• Supervise the daily operations of the risk or compliance team, ensuring all activities are completed accurately and within deadlines.

• Monitor transactions, behaviors, and activity patterns to identify potential risks, irregularities, or fraud indicators.

• Review, validate, and analyze risk reports to ensure accuracy, consistency, and actionable insights.

• Coordinate team responsibilities during shifts, manage escalations in real time, and support decision-making in complex cases.

• Mentor, coach, and train team members to promote professional growth, skill development, and high performance.

• Collaborate with management to improve workflows, tools, and operational procedures.

• Ensure adherence to organizational policies and contribute to performance reviews and incentive evaluations.

REQUIREMENTS:

• Native or fluent in English (C1 level), with strong proficiency in both written and spoken communication.

• 4–5 years of experience in risk management, compliance, or fraud prevention roles, with at least 2 years in a supervisory or leadership position.

• Strong knowledge of risk assessment methodologies and operational risk management practices.

• Demonstrated leadership ability in high-pressure, fast-paced environments.

• Excellent analytical, problem-solving, and decision-making skills with strong attention to detail.

• High degree of professionalism, integrity, and accountability.

• Flexibility to work varying shifts, including evenings, weekends, and holidays.

• Proficiency with data analysis or visualization tools (e.g., SQL, Tableau, Power BI).

• Experience managing KPIs, performance tracking, or incentive programs.

• Familiarity with Microsoft Office 365 tools (Excel, Teams, Word).

• Background in process improvement, operational optimization, or workflow enhancement.

• Exposure to performance-based reward structures and employee recognition programs.

BENEFITS:

• Includes a performance-based bonus structure.

• Paid training of company standards, tools, and workflows.

• Access to private healthcare and wellness perks such as gym membership (eligibility after a specified period).

• Opportunities for advancement within a global, fast-paced tech-driven organization.