Global Head of Regional Policy - Trust and Safety
TikTok
2 hours ago
Full-time
On-site
New York, New York, United States
$189,800 - $487,200 USD yearly
Director
Responsibilities
The Regional Policy team serves as the principal policy voice during crises and escalations, acts as a key stakeholder for Public Policy and Public Relations teams, and provides critical regional insights and feedback for policy development.
We are looking for a Global Head of Regional Policy to lead a globally distributed team of Policy Leads and Managers. As a leader, you will sit at the intersection of Policy, Product, Operations, Public Policy, and business teams. This role is equal parts strategic vision and hands-on operator: you will set multi-year direction while making the hardest call-of-the-day decisions.
Responsibilities:
- Global Team Leadership: Lead organizational design, workforce planning, and talent development for a globally distributed, high-performing team of Policy Leads and Managers.
- Crisis & Escalation Management: Lead regional policy teams through high-complexity escalations, serving as the principal policy voice during crises and complex cases involving media, governments, and regulatory stakeholders.
- Regional Strategy & Global Alignment: Oversee regional policy needs, thoughtfully balancing global safety standards with regulatory, cultural, and geopolitical considerations.
- Cross-Functional System Optimization: Partner closely with cross-functional teams to develop and improve moderation in response to emerging risks, including developing policy guidance and running evaluation of enforcement outcomes.
- Strategic Vision & Execution: Set the multi-year directional strategy for the regional policy function while remaining deeply involved in the operational details to ensure policy intent translates into effective enforcement.
Qualifications
Minimum Qualification(s):
- 5+ years of experience in Trust & Safety, Public Policy, Law, Academia, Technology, or a related field in a high-growth, global environment.
- 5+ years of people management experience, with a proven track record of leading large, culturally diverse, globally distributed teams.
- Deep understanding of content policy, online safety, integrity, and authenticity challenges, as well as the unique dynamics of social media platforms.
- Exceptional ability to synthesize highly complex topics into clear, strategic narratives for executives, external stakeholders, and broad audiences.
- Strong collaborative skills with proven experience navigating competing priorities alongside product, technical, legal, and operational teams.
- High technical fluency with the ability to navigate complex tools, systems, and emerging technologies, paired with a strong understanding of how data science informs policy development and enforcement.
Preferred Qualification(s):
- Experience directly engaging with key external stakeholders, including policymakers, regulators, academics, or civil society organizations.
- Advanced degree (JD, MPP, MBA, or equivalent) in public policy, law, data science, or a related field.
Trust & Safety
Content that this role interacts with includes images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals. Hence, it is possible that this role will be exposed to harmful content on a daily basis.
TikTok recognises that keeping our platform safe for the TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.
We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
TikTok Accommodation
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request
Job Information
【For Pay Transparency】Compensation Description (Annually)
The base salary range for this position in the selected city is $189800 - $487200 annually.
Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).
The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
For Los Angeles County (unincorporated) Candidates:
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.
The Regional Policy team serves as the principal policy voice during crises and escalations, acts as a key stakeholder for Public Policy and Public Relations teams, and provides critical regional insights and feedback for policy development.
We are looking for a Global Head of Regional Policy to lead a globally distributed team of Policy Leads and Managers. As a leader, you will sit at the intersection of Policy, Product, Operations, Public Policy, and business teams. This role is equal parts strategic vision and hands-on operator: you will set multi-year direction while making the hardest call-of-the-day decisions.
Responsibilities:
- Global Team Leadership: Lead organizational design, workforce planning, and talent development for a globally distributed, high-performing team of Policy Leads and Managers.
- Crisis & Escalation Management: Lead regional policy teams through high-complexity escalations, serving as the principal policy voice during crises and complex cases involving media, governments, and regulatory stakeholders.
- Regional Strategy & Global Alignment: Oversee regional policy needs, thoughtfully balancing global safety standards with regulatory, cultural, and geopolitical considerations.
- Cross-Functional System Optimization: Partner closely with cross-functional teams to develop and improve moderation in response to emerging risks, including developing policy guidance and running evaluation of enforcement outcomes.
- Strategic Vision & Execution: Set the multi-year directional strategy for the regional policy function while remaining deeply involved in the operational details to ensure policy intent translates into effective enforcement.
Qualifications
Minimum Qualification(s):
- 5+ years of experience in Trust & Safety, Public Policy, Law, Academia, Technology, or a related field in a high-growth, global environment.
- 5+ years of people management experience, with a proven track record of leading large, culturally diverse, globally distributed teams.
- Deep understanding of content policy, online safety, integrity, and authenticity challenges, as well as the unique dynamics of social media platforms.
- Exceptional ability to synthesize highly complex topics into clear, strategic narratives for executives, external stakeholders, and broad audiences.
- Strong collaborative skills with proven experience navigating competing priorities alongside product, technical, legal, and operational teams.
- High technical fluency with the ability to navigate complex tools, systems, and emerging technologies, paired with a strong understanding of how data science informs policy development and enforcement.
Preferred Qualification(s):
- Experience directly engaging with key external stakeholders, including policymakers, regulators, academics, or civil society organizations.
- Advanced degree (JD, MPP, MBA, or equivalent) in public policy, law, data science, or a related field.
Trust & Safety
Content that this role interacts with includes images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals. Hence, it is possible that this role will be exposed to harmful content on a daily basis.
TikTok recognises that keeping our platform safe for the TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.
We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
TikTok Accommodation
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request
Job Information
【For Pay Transparency】Compensation Description (Annually)
The base salary range for this position in the selected city is $189800 - $487200 annually.
Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).
The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
For Los Angeles County (unincorporated) Candidates:
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.