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Head of Trust and Safety

Fanvue
Full-time
Remote
United Kingdom
Director
Fanvue is the fastest-growing creator monetisation platform in the creator economy. We are the leading AI-powered creator-first platform, designed to empower creators worldwide to directly monetise their audience. We’re on a mission to redefine the creator economy by empowering creators to connect, share, and earn more efficiently.

Trust and safety are foundational to Fanvue’s ability to grow responsibly. As a global, user-generated platform operating in complex and high-risk environments, we need strong systems, clear judgement, and scalable protections that safeguard users while preserving creator freedom.

The Role
We are hiring a Head of Trust & Safety to define, build, and lead Fanvue’s trust and safety function. This is a senior leadership role responsible for owning platform integrity end to end. You will design the trust and safety strategy, build scalable systems and teams, and embed safety thinking across product, policy, and operations. This is not a reactive enforcement role. It is a strategic position focused on prevention, systems design, and long-term resilience as Fanvue scales.

What You’ll Do
Define and own Fanvue’s trust and safety vision, strategy, and roadmap
Build, lead, and scale a high-performing trust and safety organisation, including moderation, policy, and escalation workflows
Own and continuously evolve platform policies, community standards, and enforcement frameworks
Lead complex, high-risk escalations with strong judgement and consistency
Partner closely with Product, Engineering, Data, and AI teams to design and improve trust and safety tooling, including automated and AI-assisted systems
Establish proactive detection, prevention, and response mechanisms rather than reactive enforcement
Define, track, and report trust and safety KPIs, providing executive-level insight into platform health, risk, and emerging threats
Ensure trust and safety decisions balance platform integrity, regulatory expectations, creator freedom, and business outcomes

Who You Are
Significant experience leading trust and safety, moderation, or platform integrity functions at a UGC, social, marketplace, or creator platform
Proven leader with experience building and managing high-performing, distributed teams
Deep understanding of online safety, digital harm, and trust and safety best practices
Comfortable operating in high-risk, ambiguous environments and making nuanced decisions
Strong experience using automation and AI to scale trust and safety operations
Confident partnering with senior leaders across product, engineering, legal, and operations
Clear, structured communicator with the ability to defend decisions under scrutiny

✨ You’ll Thrive Here If
You are a systems thinker who enjoys building scalable trust and safety frameworks from first principles
You are comfortable owning high-stakes decisions and being accountable for outcomes
You believe trust and safety is a strategic growth enabler, not just a compliance function
You operate proactively and anticipate risk rather than reacting to incidents
You value clarity, consistency, and principled decision-making

⚠ You’ll Struggle Here If
You prefer reactive or checklist-driven enforcement models
You are uncomfortable navigating grey areas or defending difficult decisions
You need close supervision to operate effectively
You avoid cross-functional challenge or accountability

Why Join Fanvue?
Named one of The Sunday Times Best Places to Work 2025
Opportunity to build and lead a mission-critical function at a category-defining platform
Work with a talented, mission-driven team dedicated to empowering creators worldwide
A culture that values innovation, ownership, transparency, and speed
Unlimited holiday
Remote working
Flexible hours, according to when you perform best
Budget for growth and wellbeing

⭐ Fanvue is for Everyone
We believe diverse teams build better companies. Even if you do not meet every requirement, we encourage you to apply. Potential, mindset, and growth matter just as much as experience.
Apply now
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