Intellectual Property (IP) Operations Lead

Expected compensation: 65.00 - 110.00 USD Per Hour

HireArt is helping our client find a contract IP Operations Lead to oversee and evolve its intellectual property operations.

In this role, you’ll manage day-to-day enforcement workflows, guide a team of IP specialists, and partner closely with Legal, Trust & Safety, and product/engineering teams to ensure efficient, compliant handling of IP-related requests across the platform. This is a hands-on role for an experienced operator who can balance compliance with operational execution.

The ideal candidate is a proactive problem-solver who thrives at the intersection of compliance, process design, and team leadership. They bring strong operational judgment, excellent communication skills, and a track record of improving workflows in dynamic, cross-functional environments.

As An IP Operations Lead, You Will

Oversee end-to-end IP operations, including copyright, DMCA, trademark, and other IP-related requests.
Manage and mentor a team of IP specialists to ensure consistent, compliant, and high-quality case handling.
Act as the primary liaison between IP Ops and Legal for tactical alignment and escalation management.
Define and optimize workflows, documentation, and communication standards for IP handling and customer correspondence.
Partner with product and engineering teams to improve case tracking, automation, and reporting tools.
Track performance metrics, identify process gaps, and deliver operational insights to Trust & Safety leadership.
Monitor IP request volumes and recommend resource or process adjustments as needed.
Collaborate with Trust & Safety and support teams to maintain consistency across enforcement and messaging.

Requirements

5+ years in Trust & Safety, Legal Operations, or IP enforcement within tech or online content platforms
Strong understanding of DMCA processes and intellectual property enforcement frameworks
Proven experience managing operational programs or teams in fast-paced environments
Excellent communication and stakeholder management skills, especially with legal and engineering partners
Proficiency with case management or workflow tools (e.g., Zendesk or equivalent)
Strong operational judgment, organizational skills, and ability to drive process improvements
Availability to work PST hours and collaborate across time zones as needed

Benefits

Pre-tax commuter benefits
Employer (HireArt) subsidized Healthcare Benefits
Flexible Spending Account for healthcare-related costs
HireArt covers all costs for short- and long-term disability and life insurance
401k package

Commitment: This is a full-time, ongoing contract position staffed via HireArt. This role will be remote and available to U.S-based candidates able to work PST hours. Preference will be given to candidates local to the Bay Area.

HireArt values diversity and is an Equal Opportunity Employer. We are interested in every qualified candidate who is eligible to work in the United States. Unfortunately, we are not able to sponsor visas or employ corp-to-corp.