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Law Enforcement Outreach Manager (Southern Cone - South America) - Trust and Safety

TikTok
Full-time
On-site
São Paulo, São Paulo, Brazil
Manager
Responsibilities
The Law Enforcement Operations team is a global function responsible for building and maintaining trusted relationships with law enforcement authorities across the world. This is done through strategic engagement with law enforcement authorities both on a proactive and reactive basis. The team also undertakes awareness-raising initiatives to educate and train authorities on our processes and policies regarding data disclosure and investigative support through a strict legal and privacy-focused framework.

As a Law Enforcement Outreach Manager, you will be the liaison officer to strategic law enforcement agencies in South America, with a specific focus on Brazil and the Southern Cone - South America. This position would entail frequent travel to countries in the Americas region.

Responsibilities:
- You'll work closely with legal and public policy teams to develop key partnerships between TikTok and strategic law enforcement agencies with a focus on Internet safety and security.
- You'll develop proactive outreach programs to law enforcement agencies in AMS, to raise awareness on TikTok processes such as submissions of emergency data disclosure requests, other requests relating to data, and TikTok’s policies for protecting user privacy and responding to legal requests.
- You'll support child safety and emergency response teams, and coordinate with internal investigation teams to develop referral processes for law enforcement agencies.
- You'll work closely with our internal legal team and external counsel in responding to governmental requests for data.

Qualifications
Minimum Qualifications:
- Experienced in working or engaging with law enforcement authorities at an international level.
- 5 years of work experience in the safety/security field, and/or as an analyst or investigator with a safety, law enforcement, or security focus.
- Experience with global privacy laws, regulations, and industry guidelines, especially those relevant for social media and Internet companies.
- Background in law enforcement or government investigations, particularly in cybercrime investigations, and experience in business administration or program management would be an added advantage.
- Full proficiency in English and Portuguese is required as this role will be covering the Brazil and Southern Cone - South Americas markets.
- Ability to frequently travel within the AMS region.

Preferred Qualifications:
- Strong public speaking and presentation skills.
- Your ability to work in a high tempo environment, adapt, respond to day-to-day challenges of the role.
- Your resilience and commitment to self-care to manage the emotional demands of the role.

Trust & Safety
Content that this role interacts with includes images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals. Hence, it is possible that this role will be exposed to harmful content on a daily basis. ​
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TikTok recognises that keeping our platform safe for the TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining. ​
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We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.​


About ByteDance Brazil
ByteDance is a global incubator of platforms at the cutting edge of commerce, content, entertainment, and enterprise services - over 2.5 billion people interact with ByteDance products, including TikTok.​


Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.​
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.​
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Diversity & Inclusion​
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.​


TikTok Accommodation
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request​