Responsibilities
About The Team
The Trust & Safety Policy team develops, reviews, and implements the policies and processes that underpin our Community Guidelines to promote a positive and safe environment for all of our users and content creators to enjoy and express themselves. As a LIVE Policy Analyst, you will work on a product policy team focused on the TikTok LIVE Content Ecosystem team with a mission to develop policies and manage content intervention strategies impacting TikTok LIVE.
You are passionate about user safety, wake up excited to make an impact in millions of people's lives, and switch readily from thinking strategically about policy development and iteration to managing tactical enforcement decisions. Your background and professional expertise are grounded in areas related to internet policy and user safety. You also have experience bringing out the best in your colleagues and fostering a collaborative working style in a fast-paced and dynamic working environment.
You will work closely with various internal partners, including other members of Trust & Safety, LIVE Product, and Legal. In addition to policy development and enforcement, you will also support internal teams that identify, triage, and remove violative content across APAC and globally.
What will I be doing?
- You will be supporting drafting, analysis, and enforcement of LIVE policies across the APAC region, with a focus on adapting global policies to address market-specific or region-specific risks effectively.
- You will monitor and address market quality to surface errors, contribute insights and create localized guidance. You will align key findings across subject matter experts, operations, LIVE Product, and different enforcement teams to ensure high-quality, accurate policy enforcement and interpretation.
- You will partner with our cross-functional teams to support managing user safety and business risks, crises and emerging trends in line with Trust & Safety policies and principles.
- You will ensure policy guidance and training material for moderation in APAC are updated, operable, and effective.
- You will prepare and present policy-related updates and reports to stakeholders, ensuring open communication and consistent alignment with business objectives.
- You will provide policy leadership in handling critical and complex LIVE escalations from internal and external stakeholders for APAC.
Qualifications
Minumum Qualifications
- At least 1-2 years of experience in policy research, analysis, or policy enforcement in the technology/social media/content industry.
- You have a bachelor's degree in public policy, politics, law, economics, behavioural sciences, or any other related field.
- You are excellent at oral and written communication, with the ability to translate complex challenges into simple and clear language and influence stakeholders at multiple levels.
- You understand and are passionate about solving harmful trends and risks on social media in the Indonesian market and diaspora.
- You have strong analytical analysis, interpretation, reasoning, quantitative and cross-functional skills.
- Business fluency in English and proficiency in Bahasa Indonesia, as this individual will be taking care of the Indonesia market.
Preferred Qualifications
- You have experience working with international partners across different time zones and cultures.
- Your ability to work in a high tempo environment, adapt, respond to day-to-day challenges of the role.
- Your resilience and commitment to self-care to manage the emotional demands of the role.
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
Trust & Safety
TikTok recognises that keeping our platform safe for the TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.
We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.