Manager & Software Integrity Engineer

Apple is where individual imaginations gather together, committing to the values that lead to great work. Every new product we build, service we create, or Apple Store experience we deliver is the result of us making each other's ideas stronger. That happens because every one of us shares a belief that we can make something wonderful and share it with the world, changing lives for the better. It's the diversity of our people and their thinking that inspires the innovation that runs through everything we do. When we bring everybody in, we can do the best work of our lives. Here, you'll do more than join something — you'll add something. Do you thrive in both leading teams and rolling up your sleeves to solve complex technical problems? We're looking for a hands-on leader to guide and work alongside a team of impactful decision makers, problem solvers, debuggers, and engineers partnering with some of the best software engineers in the world. You will both lead your team and actively contribute to ensuring Apple delivers amazing software features that perform at their best for our passionate customers across the globe. You'll be leading partnerships with software engineers, quality engineering, and engineering program managers while personally investigating and analyzing critical issues to help ship great software to users of all Apple hardware.

Description

As a Manager & Software Integrity Engineer in the Intelligent System Experience organization, you will lead and mentor a team while actively participating in screening and triaging incoming bug reports, analyzing logs, and prioritizing user feedback. You will both identify emerging trends yourself and empower your team to communicate these insights from issues filed by Apple employees, external developers, and users before they reach customers. Your hands-on triage work will involve analyzing diagnostic logs and internal analytics, while you simultaneously drive strategy and execution for improving team efficiency through building, maintaining, and adopting automation tools. We are looking for a passionate, technically astute leader who can inspire a team while delivering high-quality individual contributions. You will be responsible for hiring, onboarding, and developing talent while actively participating in the critical bug triage work that defines the team. You will define team goals, establish clear metrics for success, ensure alignment with organizational objectives, and personally contribute to achieving those goals through hands-on technical work. As a driving force behind the system experience on all Apple platforms including iOS, iPadOS, watchOS, tvOS, visionOS, and macOS, your dual contributions as both a leader and practitioner will help continue to push forward the devices that countless users rely on. Above all, we value passion for building products that leave a lasting positive impact on the world.

Minimum Qualifications

3+ years of experience diagnosing and triaging software issues Bachelor's degree in computer science or related field; 2 years of relevant professional experience may substitute for the educational requirement

Preferred Qualifications

Excellent verbal and written communication skills, with ability to communicate effectively across all levels of the organization Demonstrated ability to balance hands-on technical work with team leadership and management responsibilities Ability and willingness to strictly manage time spent on both individual contributions and team oversight Strong analytical and problem-solving skills, with ability to identify both immediate issues and systemic patterns Proactive, self-motivated, and detailed in every aspect of diagnosis, documentation, and team development Experience managing and mentoring a technical team, including performance management and career development Eagerness to learn new things, grow your own skills, and foster continuous learning within your team Deep understanding of bug triage processes and software development lifecycle in a large-scale environment Experience with bug/issue ticketing systems and workflow optimization Experience with scripting languages such as Python and JavaScript for both personal productivity and guiding team automation efforts Experience leading cross-functional initiatives and collaborating with diverse engineering and product teams