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Moderation Specialist

United Tech
On-site
Kyiv, Kyiv, Misto, Ukraine
Specialist
Join United Tech as a Moderation Specialist and help maintain a safe, respectful, and engaging online environment. This role is a solid starting point for your career in content operations: in just one year, you can grow into a Customer Support Representative or even a Shift Lead.About the product: It is a web communication platform that connects users worldwide with a wide range of features. Launched in 2020, it has passed all MVP testing stages and attracts a growing number of long-term users. The platform enables 24/7 communication and content sharing without compromising performance or user experience. With a focus on high-load handling, excellent UX/UI, and a unique monetization strategy, we offer a top-tier product in the market. Our global goal is to become a top 5 international social networking service, with plans to expand into Latin American and Asian markets\nIn this role, you willReview photos, messages, and live-streaming content based on platform guidelines, including potentially sensitive or disturbing materialsEnsure high levels of accuracy and consistency in your workGenerate reports on completed moderation tasksSuggest ideas to improve workflows and efficiencyIt’s all about you Upper-Intermediate English level (B2) or higherNo prior moderation experience requiredStrong soft skills and critical thinkingAbility to stay focused and adapt to changes quicklyConfident user of Google Sheets, Docs, and FormsProblem-solving mindset and ability to make independent decisionsEmpathy and emotional intelligenceActive listening and willingness to learn from othersClear and confident communicationPatience and ability to multitask under pressureGood time management and self-organizationWhat we offerCare and support:20 paid vacation days, 15 sick days, and 6 additional days off for family events100% medical insurance coverageSports and equipment reimbursementTeam building events, corporate gifts, and stylish merchFinancial and legal supportPosition retention and support for those who join the Armed Forces of UkraineParticipation in social initiatives supporting UkraineComfortable working environment:Work remotely with a flexible scheduleWorkspace rental reimbursement in other cities and abroadModern equipment or depreciation of your own toolsInvestment in your future:Collaborate with a highly-skilled team of Middle & Senior professionals, sharing practical cases and expertise in the social networking niche70% of our heads and leads have grown into their roles here – so can you!Performance-oriented reviews and Individual Development Plans (IDPs)Reimbursement for professional courses and English classesCorporate library, book club, and knowledge-sharing eventsHiring processIntro callTest TaskHiring Team InterviewFinal InterviewReference checkOffer \n