About the Company and Job Role:
Shopolo Digital (Pvt. Ltd) is northeast India’s first & leading digital music distribution company. We provide services to over 3,000 individual artists and 70+ labels across India. As a company, our vision is to make the world easy with customer-focused and solution-oriented services. We believe taking baby steps together as a Team is the utmost key to achieving milestones.
We are looking for a calm, communicative, and solution-focused Support & Escalation Intern to manage artist and client queries, assist in content coordination, and maintain smooth day-to-day operations within our dynamic work environment. The role also includes supporting partial content deployment tasks and routine operational duties in the office.
Key Responsibilities:
Handle client and artist support queries through email, WhatsApp, and internal tools.
Log, categorize, and follow up on escalated issues.
Assist in partial music/content deployment as directed.
Coordinate basic internal operations and maintain status reports.
Who We’re Looking For:
Excellent written communication and interpersonal skills.
Basic understanding of digital platforms or content operations (preferred).
Good organizational and time-management ability.
Calm, patient, and able to work under pressure.
What We Offer:
Real exposure to India’s growing music-tech landscape.
Opportunity to build your professional presence and network.
Creative freedom and growth-centric work culture.
Letter of recommendation & potential PPO for standout performers.
How to Apply:
Email us your CV and write a few lines on why you’re the right fit to: career@shopolo.in
Or
Apply directly via LinkedIn with the subject: [Intern Role Name – Your Name]