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Platform Integrity Analyst

Fetch
5 days ago
Full-time
Remote
United States
Analyst
About the Role:
Platform Integrity Analysts are responsible for reviewing user activity, identifying fraudulent behavior, and ensuring accurate, fair outcomes. This is an execution-focused role centered on consistent, high-quality review work within established guidelines. Success in this role is driven by productivity, accuracy, and adherence to SOPs.

This is a full-time, temporary role for 1 year, that can be held from one of our US offices or remotely in the United States.

Role Responsibilities: 
  • Review user accounts and transactions for fraudulent activity using internal tools
  • Meet performance expectations
  • Apply SOPs to make accurate, consistent decisions
  • Maintain quality standards
  • Escalate cases that fall outside defined guidelines
  • Accurately track time, follow schedules, and maintain operational discipline
  • Stay current on fraud trends, tools, and process updates

Minimum Requirements:
  • Independently executes standard workflows with moderate complexity and consistent accuracy
  • Strong attention to detail and ability to follow defined processes
  • Ability to work efficiently in high-volume, repetitive workflows
  • Sound judgment within established guidelines; knows when to escalate
  • Reliable, consistent execution with minimal rework
  • Comfortable with tools, data, and case-based review work
  • Strong time management and accountability
  • Must be available to work weekends

Preferred Requirements:
  • Previous experience in fraud detection, trust & safety, risk operations, or account review environments
  • Experience using case management platforms, handling repetitive workflows while maintaining attention to detail and accuracy
  • Familiarity with Google Workspace tools including Google Sheets, Docs, and Gmail
  • Experience communicating and collaborating in Slack or similar platforms
  • Comfortable navigating multiple systems and tools simultaneously in a fast-paced operational environment
  • Experience working in KPI-driven environments with productivity and quality expectations
  • Ability to adapt quickly to changing SOPs, fraud tactics, and operational priorities
 
Compensation:
At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The hourly salary rate for this position is $22.65. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.