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Platform Product Manager, User Governance, Platform Responsibility

TikTok
2 hours ago
Full-time
On-site
Singapore, Singapore
Manager
Responsibilities
About the Team
Our team is at the forefront of building and optimizing content safety systems. With a focus on optimising and advancing content safety, we leverage advanced large language and multimodal models to enhance review efficiency, risk control, and user trust. Working closely with business and technical stakeholders, we deliver scalable solutions that keep pace with rapid global growth.

Key Responsibilities
- Lead end-to-end product management for the core risk control platform supporting international short-form video enforcement and user experience, including requirements analysis, product strategy, design, and project delivery.
- Collaborate with cross-functional stakeholders to define and refine business rules; monitor post-launch performance, and continuously iterate to improve product effectiveness and user outcomes.
- Proactively identify business pain points and risk control gaps, driving the development and enhancement of system tools; define and execute a scalable product roadmap aligned with evolving business and risk landscapes.
- Enhance AI/ML based detection models to improve precision and recall in identifying harmful accounts while minimizing false positives.
- Assess workflow inefficiencies, identifying process gaps and implementing automation or policy changes for better enforcement.
- Stay abreast of industry-leading risk control solutions and best practices, translating insights into practical applications to strengthen platform capabilities.

Qualifications
Minimum Qualifications
- 5+ years of experience in product management, preferably in Trust & Safety, account safety, or abuse detection.
- Strong understanding of user governance, automated enforcement systems, and adversarial behavior in online platforms.
- Experience in AI/ML-driven risk detection, abuse prevention, or content moderation.
- Ability to influence product roadmaps and drive prioritization based on safety and enforcement needs.

Preferred Qualifications
- Proficiency in data analysis tools (SQL, Python) and experience working with large datasets to identify trends.
- Experience working in 0-1 and 1-10 product roles, building scalable solutions from scratch.
- Strong analytical, problem solving, and communication skills, with a strategic mindset.

About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.​


Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.​
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.​

Diversity & Inclusion​
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.​