Policy Enforcement Manager, Child Safety

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 7 years of experience in data analytics, cybersecurity, technology, anti-abuse, policy or related fields.
• 3 years of experience in content moderation or content policy escalations.

Preferred qualifications:

• Experience in operations such as trust and safety, scaled operations, intelligence analysis or organizational optimization.
• Experience in working with international issues across multiple geographies, including freedom of expression, child safety or online controversial content.
• Experience in the following areas: program management, policy analysis, policy implementation, operations management, escalation management, stakeholder management.
• Experience in SQL, building dashboards, data collection/visualization/ dashboards, or in a scripting/programming language.

About the job:

Fast-paced, dynamic, and proactive, YouTube’s Trust & Safety team is dedicated to making YouTube a safe place for users, viewers, and content creators around the world to create, and express themselves. Whether understanding and solving their online content concerns, navigating within global legal frameworks, or writing and enforcing worldwide policy, the Trust & Safety team is on the frontlines of enhancing the YouTube experience, building internet safety, and protecting free speech in our ever-evolving digital world. At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun and we do it all together.

Responsibilities:

• Review graphic, controversial, and sometimes offensive video content in line with YouTube’s community guidelines.
• Provide data and content-driven insights and implement solutions. Provide timely updates to executives. 
• Research and stay up-to-date on key trends and suspicious patterns across policy areas. Analyze, identify, prioritize, and deliver strategies to reduce potentially harmful content. Ensure effective implementation of policy by drafting guidelines for reviewers.
• Oversee enforcement quality across policy areas, including calibrations with vendor teams. Work cross-functionally, think strategically, and keep the users safe.
• Track and monitor operational performance against key metrics, turning data into digestible and actionable stories for cross-functional teams to deliver and implement improvement strategies.