Privacy Operations Specialist

FeverUp

Full-time

On-site

Madrid, Community of Madrid, Spain

Specialist

<div class="content-intro">Hey there! We’re <a href="https://feverup.com/">Fever</a>, the world’s leading tech platform for culture and live entertainment, 
Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we’re revolutionizing the way people engage with live entertainment. Every month, our platform inspires over 300 million people in +40 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences. 
Our results? We’ve teamed up with major industry leaders like Netflix, F.C. Barcelona, and Primavera Sound, presented international award-winning experiences, and are backed by several leading global investors! Impressive, right? 
To achieve our mission, we are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment! Ready to be part of the experience? 
Now, let’s discuss this role and what you will do to help achieve Fever’s mission.</div>ABOUT THE ROLE
We are looking for a Privacy Operations Specialist to take ownership of the design and execution of scalable privacy compliance operations and processes. In this role, you will help build the backbone of our global privacy program, ensuring compliance while enabling innovation and growth. This is a unique opportunity to be at the intersection of privacy, operations and business strategy, shaping how privacy is operationalized at scale across multiple jurisdictions. 
As part of the Privacy team, you will report to the DPO & Lead Privacy Counsel and collaborate closely with cross-functional teams including Product, Marketing, IT, Cybersecurity and Business Development. If you are highly organized, proactive and thrive on creating order from complexity, this role will give you the platform to make a measurable impact on the growth of our business and the maturity of our global privacy program. 
Key responsibilities:
<ul>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Drive day-to-day privacy operations, leading the execution of privacy processes, ensuring consistency, scalability and measurable outcomes, as well as supporting the implementation and monitoring of global privacy policies and practices.</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Manage and streamline the end-to-end process of handling data subject rights (DSR/DSAR) requests, ensuring compliance with strict global timelines across jurisdictions.</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Administer and optimize privacy management tools and platforms (e.g., OneTrust), including system configuration, workflow automation, and privacy reporting.</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Collaborate to respond to privacy-related inquiries, vendor assessments and RFPs regarding privacy compliance. </li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Assist in incident response by documenting privacy-related events and coordinating investigations with Cybersecurity and IT teams.</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Maintain and develop internal procedures to improve our Records of Processing Activities (ROPA) and other key privacy-compliance documentation.</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Monitor global privacy regulatory changes and support operational rollout of new requirements across Fever’s markets (EU, US, LATAM, APAC).</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Help implement and monitor adherence to data retention schedules across teams. </li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Collaborate with Marketing, Product, and Data teams to embed privacy by design/default into projects and ensure alignment with business goals.</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Build and develop privacy-compliance dashboards and metrics that drive data-informed decision-making.</li>
</ul>
 
What we’re looking for: 
We value operations expertise and adaptability over direct prior experience in privacy law. The ideal candidate is someone who thrives in fast-moving environments, can build and scale processes and has transferable skills from operations, compliance or program management roles.
<ul>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Detail-oriented with a problem-solving mindset.</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Bachelor’s degree in Business, Engineering, Law, Information Security, or related field is a plus, but not required. A willingness to learn is essential.</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">4+ years of experience in operations, compliance, data protection or program/project management, ideally within entertainment, tech, marketplaces, digital platforms or fast-growing industries.</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Strong organisational, analytical and project management skills; able to manage multiple priorities while driving initiatives forward.</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Comfortable with tools and systems to drive operations. Experience with privacy management platforms (e.g., Onetrust) is a plus.</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Ability to create structure, documentation and reporting compliance programs.</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Quick learner with the ability to adapt transferable skills to the privacy domain.</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Familiarity with global privacy frameworks (e.g., GDPR, CCPA, PIPEDA, etc.) is a plus.</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Bonus: experience with compliance frameworks (ISO 27001 / 27701) or supporting evidence collection for audits.</li>
</ul>
 
You can expect to join a lovely team of diverse, hardworking and kind professionals, where a cultural fit is someone looking to have an impact and work nimbly. We will strive to provide you the tools and information needed to be successful at your role and to grow professionally. 
We welcome applications with unusual backgrounds with the expectation that the applicant will have acquired the necessary hard / soft skills and maturity throughout their experiences.
This role is located at Fever’s HQ in Madrid, and although we can be flexible with the timing you will be expected to move there if you are currently living elsewhere.
 
BENEFITS AND PERKS:
<ul>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Attractive compensation package consisting of base salary</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Opportunity to have a real impact in a high-growth global category leader</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">40% discount on all Fever events and experiences</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Work in a location in the heart of the city, with possible travel across our markets</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Home office friendly</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Responsibility from day one and professional and personal growth</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Great work environment with a young, international team of talented people to work with!</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Health insurance and other benefits such as Flexible remuneration with a 100% tax exemption through Cobee</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Gympass membership</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">English and Spanish lessons</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Possibility to receive in advance part of your salary by Payflow</li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">We have free snacks, drinks and fruit at the office!</li>
</ul><div class="content-conclusion">Thank you for considering joining Fever. We cannot wait to learn more about you!
If you want to learn more about us: <a class="c-link" href="https://newsroom.feverup.com/en-US/" target="_blank" data-stringify-link="https://newsroom.feverup.com/en-UKI/208389-goldman-sachs-asset-management-leads-227m-investment-in-live-entertainment-tech-startup-fever" data-sk="tooltip_parent" data-remove-tab-index="true">Fever's Blog</a> | <a href="https://tech.eu/2023/02/02/fever-raises-110-million-in-new-round-at-1-8-billion-valuation" target="_blank">Tech.Eu</a> |<a class="c-link" href="https://techcrunch.com/2019/08/04/data-driven-events-discovery-and-planning-startup-fever-raises-35-million-led-by-rakuten/" target="_blank" data-stringify-link="https://techcrunch.com/2019/08/04/data-driven-events-discovery-and-planning-startup-fever-raises-35-million-led-by-rakuten/" data-sk="tooltip_parent" data-remove-tab-index="true">TechCrunch</a>
Fever is committed to creating an inclusive and diverse workspace where everyone's background and ideas count. Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age or caring responsibilities. We encourage everyone to apply!
If you require any kind of accommodation during the selection process please contact our Talent team so we can help you by providing a welcoming and seamless journey.
If you want to know more about how Fever processes your personal data, click here <a href="https://docs.google.com/document/d/1cIzPP7QJGht5LAGKkRGQP8fxh-Z4Mfph2JhGSvhd8zM/edit?tab=t.0#heading=h.y7rpsj7nzave" target="_blank">Fever - Candidate Privacy Notice</a></div>

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