Product Analyst — Trust&Safety

Department: Analytics Department

Employment Type: Full Time

Location: Kazakhstan

Description

Key Responsibilities

• Analyze user behavior related to trust and safety incidents, including reports, blocks, fraud, and abuse
• Identify weak points in the safety funnel and support development of prevention, detection, and resolution mechanisms
• Evaluate the impact of product and policy changes on user safety and platform integrity
• Design and analyze A/B tests for safety features, verification flows, and enforcement mechanisms
• Collaborate with product, legal, operations, and risk teams to align data insights with compliance and safety goals
• Build dashboards and monitoring tools to track key safety metrics across user journeys
• Investigate spikes in incidents or false positives and recommend corrective actions
• Document metric definitions, safety experiments, and analytical approaches in the knowledge base

Skills, Knowledge and Expertise

• 3 years’ experience in product analytics, risk analytics, or a similar domain
• Strong SQL skills and experience working with large and sensitive datasets
• Proficiency in Python or R for data analysis, modeling, and automation
• Understanding of safety-related product flows such as verification, moderation, and abuse prevention
• Experience with A/B testing and evaluation of complex multistep funnels
• Ability to communicate findings to cross-functional teams, including legal and risk
• Familiarity with BI tools such as Tableau, Redash, or similar platforms
• Structured thinking and a strong problem-solving mindset

Conditions

• Stable salary, official employment
• Health insurance
• Hybrid work mode and flexible schedule
• Relocation package offered for candidates from other regions
• Access to professional counseling services, including psychological, financial, and legal support
• Discount club membership
• Diverse internal training programs
• Partially or fully paid additional training courses
• All necessary work equipment