Product Director – Verification & Authentication

Proximus Global, combining the strengths of Telesign, BICS, and Route Mobile, is transforming the future of communications and digital identity. Together, our solutions fuel innovation across the world’s largest companies and emerging brands. Our unrivaled global reach empowers businesses to create engaging experiences with built-in fraud protection across the entire customer lifecycle.

Our comprehensive suite of solutions – from our super network for voice, messaging, and data, to 5G and IoT; and from verification and intelligence to CPaaS for personalized omnichannel engagement – enables businesses and communities to thrive. Reaching over 5 billion subscribers, securing more than 180 billion transactions annually, and connecting 1,000+ destinations, we honor our commitment to connect, protect and engage everyone, everywhere.

Key Highlights

• Powering over 13 billion digital communications each month.
• Supporting 3,500+ active customers — including enterprises, OTTs, and mobile operators — through a presence in 50+ global offices across 100+ countries.
• Managing 50% of the world’s roaming data traffic and connecting 150 million IoT devices.
• Driving innovation in 5G, private networks, and IoT enablement, positioning Proximus Global as a leader in next-generation communication technologies.
• Committed to a unified vision, Proximus Global is unlocking new opportunities and enabling seamless global communications for businesses worldwide.

Summary

Authentication is shifting from static OTP delivery to adaptive, risk-aware orchestration. This role will lead that transition and define how Proximus Global competes in the next generation of trusted digital interactions.

Responsibilities

• Market & Customer Discovery: Engage directly with enterprise customers, developers, Sales, and GTM teams to identify authentication pain points, validate product direction, and translate market needs into scalable platform capabilities.
• Own Strategy: Define and execute a multi-year strategy for Verification & Authentication across Verify API, MFA, Silent Verification, Push, Passwordless, and emerging authentication models.
• Future Vision: Anticipate market shifts (passkeys, device-bound credentials, telco signals, AI-driven fraud) and define where we invest next.
• People Leadership: Lead, coach, and develop a team of Product Managers; set clear priorities, raise the bar for product strategy and execution discipline, and build a culture of business ownership.
• Developer-First Products: Lead API and SDK strategy with a strong focus on developer adoption, integration speed, and scalable usage expansion.
• Fraud & Experience Balance: Evolve authentication decisioning and step-ups to reduce fraud while minimizing customer friction.
• Business and Roadmap Ownership: Own the business performance of the Verification & Authentication portfolio, including growth, margin, adoption, customer retention, and expansion. Build and prioritize a roadmap that balances revenue impact, platform resilience, and long-term innovation.
• Technical Leadership: Partner with Engineering and Data Science to integrate risk signals, ML models, and adaptive authentication capabilities.
• Measurement: Establish KPIs across fraud loss reduction, approval rates, step-up efficiency, developer activation, and margin contribution.
• Experimentation at Scale: Drive structured experimentation to improve fraud outcomes and developer experience.
• Executive Communication: Provide clear narratives on risk posture, customer impact, and commercial tradeoffs.
• Cross-Functional Leadership: Align Sales, Engineering, Fraud Ops, Legal, and GTM teams to deliver global, scalable solutions.

Requirements

• 10+ years of Product Management experience with ownership of multi-team, platform-level initiatives.
• Deep experience in Fraud, Trust & Safety, Identity, Payments, Fintech, or high-scale regulated platforms.
• Experience translating fraud, authentication, or identity signals into customer-facing product capabilities and measurable business outcomes.
• Strong technical fluency (APIs, SDKs, authentication technologies, ML model integration, data pipelines, experimentation frameworks).
• Proven ability to build and scale developer-centric products.
• Track record of defining and executing multi-year product strategies with measurable business impact.
• Strong cross-organizational influence and executive-level communication skills.
• High-agency leader who thrives in ambiguity and drives outcomes at scale.
• Metrics-driven decision maker with strong product judgment.
• MBA or strong commercial acumen is a plus.
• Bachelor’s degree or equivalent practical experience required.

Why PXS Global?

• Global & Inclusive – Work with diverse teams across 100+ countries, embracing a truly international culture.
• Growth-Focused – Develop your career through tailored learning, leadership programmes, and internal mobility.
• Innovation-Driven – Contribute to cutting-edge projects in 5G, IoT, and next-gen communication technologies.
• Flexible Workstyle – Enjoy hybrid working with the option to work remotely and even from abroad for up to 10 days a year.
• Efficient & Scalable – Be part of a company that values simplicity, operational excellence, and smart growth.
• Comprehensive Benefits – Enjoy a competitive and thoughtfully designed salary package, with a wide range of benefits.