Responsibilities
TikTok will be prioritizing applicants who have a current right to work in Singapore, and do not require TikTok sponsorship of a visa.
About the Team
Trust & Safety team at TikTok is dedicated to building a safe environment for users to discover and create on TikTok, Lemon8, and other ByteDance products. As a product manager on our Trust & Safety team, you will work with cross-functional stakeholders to build safety product features and strategies. You will be working on safety features, technical strategies to improve our trust and safety processes, as well as methods to detect and address risky behaviors and actors in the community. You will also work on project management to deliver major Trust and Safety product changes. Travel between our global offices is expected.
Responsibilities
- Drive complex projects independently, define the safety product roadmap, set success metrics that inform the success of safety efforts, and partner across the organization to develop action plans;
- Focus on mitigating risks associated with photo-text posts while balancing risk coverage and enhancing creator experiences;
- Work closely with data scientists, engineers, operations as well as cross-functional partners, to establish a workflow to critically analyze, prioritize, and drive cross-functional efforts to achieve success;
- Develop a robust workflow for cross-team collaboration, manage large-scale product improvement projects to improve community safety.
Qualifications
Minimum Qualifications
- Bachelor's degree or above, with 3+ years of product management experience in Consumer-Facing mobile or web Internet companies;
- Strong project management and communication skills, able to manage multiple stakeholders in different timezones and influence global cross-functional teams;
- Proven experience designing product solutions based on evidence and expert in utilizing data and research to analyze product designs;
- Hands-on experience identifying and optimizing performance to improve product quality and user experience.
Preferred Qualifications
- Experience in Trust and Safety and understanding the landscape and new policy development and implementation;
- Familiar with agile development methodologies, product management frameworks and algorithms;
- Experience in organizing and coordinating large-scale projects;
- Experience of working with global partners.
- Your ability to work in a high tempo environment, adapt, respond to day-to-day challenges of the role.
- Your resilience and commitment to self-care to manage the emotional demands of the role.
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
Trust & Safety
TikTok recognises that keeping our platform safe for the TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.
We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.