Program Manager, IP Operations

We’re the team that drives our strategic and program investments to enhance and advance mitigation against violations of Meta’s IP policies and procedures. We are responsible for upholding protection of IP on Meta’s platform, tackling complex legal issues through product-driven and programmatic strategy, and navigating the changing landscape on the Internet. We are constantly balancing mitigating legal risk with making the world more open and connected while scaling our operations to support Meta’s 3 billion users and the broader rights holder and regulatory community.

As a Program Manager within our global Intellectual Property (IP) Operations team, you will set goals and strategy to execute in support of prioritized investments to increase efficiency and improve operational processes and maturity in core production workflows. You will execute strategies to maintain health within core IP areas, including copyright, trademark and counterfeit, address new and emerging risks, and bring a product-driven mindset to balancing legal and regulatory obligations. The candidate will be highly effective at cross-functional leadership, influencing strategy, and ensuring workflow health and operational.Program Manager, IP Operations Responsibilities

• Identify and solve problems to mature the IP program, connecting them to broader organization themes and company priorities, and driving strategies to execute prioritized operational investments.
• General program management, leveraging data and insights to identify opportunities and see challenges before they arise, predict roadblocks, strengthen cross-functional relationships, and execute on plans.
• Build out and strengthen operational processes and systems to deliver on efficient IP reporting, innovative risk mitigation, and operational health.
• Ideate and inform development of team goals. Work with team members on strategies for executing, measuring progress and sharing results that enable the team to identify efficiency gains and improvements, while developing and partnering on upstream product-driven solutions at scale.
• Develop, lead, and influence solutions to optimize operational processes, improve program health, and enable tooling improvements that aim to mitigate IP risks, working closely with key cross-functional partners, including Product, Engineering, Legal, Policy.
• Expertly negotiate, assess, and communicate trade-offs for operational decisions with the broader cross-functional team to optimize processes and increase maturity.
• Align and support operational readiness needs when launching or implementing changes IN IP and with cross-functional stakeholders.
• Hold stakeholders accountable when progress on priority investments is in jeopardy, while maintaining respectful relationships in difficult situations.
• Drive effective, concise and persuasive program communications, including root cause analysis, internal/external escalations coordination and communications to leadership, and business recommendations for broader stakeholder groups.
• Understand Meta’s strategic, legal and compliance position and deliver outcomes that are aligned with our mission and recognized best in the industry.

Minimum Qualifications

• 5+ years of relevant experience working in consulting, strategy, operations or equivalent program management experience or educational degree in project management, business, marketing, finance or operations
• Effective critical thinking and experience leveraging data to anticipate and unblock problems and drive solutions
• Proven time-management and organizational skills
• Experience working with engineering teams to develop and improve operational systems and tools
• Experience driving collaboration of cross-functional teams, coordinating effectively, and inspiring others
• Experience resolving conflicts by finding win-win scenarios, identifying tradeoffs, and setting clear priorities
• Experience in controlling risk and setting priorities
• Experience communicating effectively via various formats, timezones and audiences, including within operations teams and across with key stakeholders and leadership

Preferred Qualifications

• Experience and expertise working in Intellectual Property, legal/compliance areas, or trust and safety roles
• Data skills and reporting experiences with demonstrated skill in using data to communicate impact
• Experience resolving and communicating about issues with both technical and non-technical audiences
• Experience influencing across functional organizations and/or teams with varying priorities or business goals
• Experience working across global regions

For those who live in or expect to work from California if hired for this position, please click here for additional information.About MetaMeta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

$97,000/year to $139,000/year + bonus + equity + benefits

Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.

Equal Employment OpportunityMeta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here.

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