Quality Assurance Analyst

DO NOT APPLY IF YOU STILL HAVE PENDING APPLICATION WITH ACCENTURE WITHIN THE LAST 12 MONTHS

Quality Assurance Analyst for Content Moderation

Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses.

You will be responsible for the quality assurance of Content Moderation whose role includes analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual and you may be exposed to flashing lights or contrasting light and dark patterns.
Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, any role supporting content moderation needs strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accenture’s well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being.

Job Qualifications
• At least 2 years of BPO QA experience
• Bachelors Degree Graduate and/or Undergraduate
• Must be amendable to work in Mandaluyong/Metro Manila

:
• HMO on day 1 (₱400K Principal, Maxicare, ₱150K 2 Free dependents)
• 18% Night Differential
• IPB (Annual Individual Performance Bonus)
• Leave credits available (10SL,15VL)
• Life Insurance
• Retirement Plan
• Performance Bonus
• Christmas Bonus
• Loyalty Bonus
• Expanded maternity leave up to 120 days*
• Expanded paternity leave up to 30 days*
• Employee Stock Purchase Pan
• Flexible Working Arrangements
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