Responsibilities
About the Team
The Trust & Safety Policy team develops and reviews our community policies to promote a positive and safe environment for all of our Users and Content Creators to enjoy and express themselves.
As a Regional High Harm Policy Lead, you will be leading a high-performing team in driving policy enhancement and implementation to ensure the safety of our users.
Responsibilities
- Lead, mentor, and develop a high-performing team of policy professionals responsible for creating and implementing product policies.
- Build and maintain strong relationships with internal and external stakeholders, ensuring policy alignment with product teams, legal, compliance, and regulatory bodies.
- Translate evolving business requirements into clear policy frameworks and drive strategic initiatives to scale product policies across regions.
- Act as a global escalation point of contact, align all stakeholders, and respond to emergency content safety-related cases.
Qualifications
Minimum Qualifications
- Experience in people management, leading small/medium multi-cultural teams
- Significant experience in policy, policy enforcement, or public policy, specifically in technology/social media/content
- Excellent communication and interpersonal skills, with a history of working closely with diverse stakeholders.
- Strong understanding of product policies in the tech sector, including digital services and platforms, especially on high-harm related policies
- Willingness to engage directly with policy challenges, get involved in operational tasks, and provide hands-on support to your team when needed.
- Ability to interpret complex regulatory, business, and legal requirements and translate them into actionable policies.
- Willingness to dive into details and work at both strategic and operational levels.
Preferred Qualifications
- Southeast Asia market experience
- Experience in fast-growth tech environments or startups
- Comfortable with ambiguity and able to lead a team in an environment with shifting priorities and rapid changes
- Your ability to work in a high tempo environment, adapt, respond to day-to-day challenges of the role.
- Your resilience and commitment to self-care to manage the emotional demands of the role.
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
Trust & Safety
TikTok recognises that keeping our platform safe for the TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.
We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.