Risk Strategy Manager, eBay Live

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

About the team 

eBay Live is reinventing how people shop - merging live entertainment, community, and commerce into one experience. Sellers host interactive live-streams where buyers watch, chat, and purchase instantly. eBay Live connects collectors, enthusiasts, and entrepreneurs in real time across categories like Fashion, Collectibles, Luxury, and Refurb.

We are the Risk Strategy team supporting eBay’s Live Shopping and interactive commerce experiences. Our mission is to enable safe, trusted, and engaging real-time shopping at global scale. We ensure sellers and buyers can participate confidently in dynamic, community-driven environments while maintaining the marketplace integrity.

About the role 

As a Risk Strategy Manager, you will design and implement buyer risk strategies for eBay Live, owning key risk metrics and directly impacting business outcomes. This is a highly data-driven role where decisions are grounded in thorough analysis and real-time insights.

You will play a critical role in balancing growth and fraud, enhancing buyer experience while proactively handling fraud. By using advanced analytics and real-time detection capabilities, you will help ensure safe, seamless, and trusted transactions in ebay live.

This role is analytically intensive and highly cross-functional. It is ideal for someone who thrives in ambiguity, enjoys solving complex problems, and takes a hands-on approach to execution. You will work closely partner teams, contributing across the full lifecycle—from problem definition to solution implementation and optimization.

What You Will Accomplish

• Conduct deep-dive analyses on risk trends, large incidents, near misses, and category-specific behaviors to identify emerging risks and policy gaps.

• Design and implement risk policy frameworks to manage fraud and credit risk, products and portfolio threats

• Contribute to risk strategy development for emerging payment methods and new financial products.

• Monitor the performance of risk strategies and proactively seek out opportunities for improvement in policy, operations and outputs

• Partner with risk horizontal teams to deliver scalable global risk management policies through the buyer lifecycle.

• Establish collaborations in the regional businesses, product owners, engineering, incident management and risk operations organizations to set shared goals, influence the prioritization and facilitate the implementation of important risk strategies

What you will bring 

Required Qualifications

• 4+ years of experience in risk management, data analytics, or a related analytical field

• 3+ years of experience in marketplace risk, fraud detection, or trust & safety

• Strong analytical and quantitative skills with proficiency in SQL 

• Working knowledge of machine learning models and their application in risk detection

• Experience collaborating with Product, Engineering, and Data Science teams

• Proven ability to structure ambiguous problems, conduct analysis, and deliver actionable recommendations.

• Master’s degree in Statistics, Engineering, Mathematics, Operations Research, Risk Management, or a related field

• Strong written and verbal communication skills, with the ability to influence diverse stakeholders

Preferred Qualifications

• Experience in risk or trust & safety within eCommerce, fintech, payments, or marketplace environments

• Domain knowledge in payments risk is a strong plus

• Experience supporting risk strategy for new product launches, especially in early-stage or high-growth contexts

• Proficiency in Python

Benefits are an essential part of your total compensation for the work you do every day. Whether you’re single, in a growing family, or nearing retirement, eBay offers a variety of comprehensive and competitive benefit programs to meet your needs. Including maternal & paternal leave, paid sabbatical, and plans to help ensure your financial security today and in the years ahead because we know feeling financially secure during your working years and through retirement is important.

Here at eBay, we love crafting opportunities for others by connecting people from a diverse group of backgrounds, perspectives, and geographies. So, being diverse and inclusive isn’t just something we strive for, it is who we are, and part of what we do each and every single day. We want to ensure that as an employee, you feel eBay is a place where, no matter who you are, you feel safe, included, and that you have the opportunity to bring your unique self to work. To learn about eBay’s Diversity & Inclusion click here: https://www.ebayinc.com/company/diversity-inclusion/

Additional Details

The base pay range for this position is expected in the range below:

Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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