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Safety Labeling Quality Assurance Operator - AI Data Service Operations - Persons with Disability (PwD)

TikTok
Full-time
On-site
Seoul, South Korea
Analyst
Responsibilities
At TikTok, we promote diversity and inclusion. This position is exclusive for persons with disabilities (PwD) candidates who are interested in joining TikTok and meet legal requirements. If you identify yourself in a different group, please check other opportunities on our career website.

About the Team:
Our Trust & Safety team is dedicated to protecting our online community. We combine human expertise and machine-based moderation to identify and remove harmful content quickly—often before it reaches users.

Within this, our Safety Labeling Operations team focuses on reviewing and labeling sensitive content, which may include violence, animal cruelty, hate speech, violent extremism, or child endangerment. The team plays a vital role in auditing content, identifying errors, and ensuring accuracy, all of which strengthen our overall moderation efforts.

Content that Safety Labeling Quality Assurance interacts with includes images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals.

- Review content on short-video platforms, applying the most appropriate labels in line with policies to optimize models.
- Interpret and apply complex policies and guidelines with accuracy.
- Use daily data analysis to identify workflow improvements and suggest solutions.
- Provide timely, detailed feedback to team leaders.
- Please note that this position involves exposure to sensitive content, including but not limited to vulgar content, violence, pornography, and fake news.

Qualifications
Minimum Qualifications:
- Bachelor’s degree or equivalent education/experience.
- In this role, you'll be reviewing sensitive content on short-video platforms and providing timely, detailed feedback to leadership on policy application and workflow improvements. This clear communication is necessary to ensure the accurate and consistent application of complex policies to content. High levels of written and oral fluency in Korean and English are required for this role, including an ability to interpret policy guidelines and to use industry-specific terminology accurately.
- Familiarity with internet laws and regulations, especially those related to online content review.
- Ability to work effectively in a fast-paced, high-volume environment.
- Resilience and commitment to self-care to manage the emotional demands of the role.

Preferred Qualifications:
- Passion for internet entertainment, media, short-form video, and pop culture.

This position is exclusive for People with Disabilities (PwD). Therefore, the company reserves the right to ask for documents and certifications to evidence disability according to the relevant legal provisions on this matter.

About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.​


Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.​
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.​

Diversity & Inclusion​
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.​


Equal Opportunity at TikTok
TikTok is dedicated to fostering an inclusive and diverse workplace that values and respects individuals with disabilities. Our commitment is to create equal opportunities and provide a supportive environment for all employees.​
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