Sanctions analyst

Description

Sanctions Analyst

Location: Onsite (Cork HQ, Mahon)

Type: Permanent Position

Salary: €33,000 gross p/a + monthly performance bonus up to €150

Shifts: 11.30-20.00 Mon-Fri subject to change (weekend coverage, shifts may be introduced in the future).

About TELUS Digital

TELUS Digital focuses on the value of human connection to design, build and deliver high-tech, high-touch customer experiences powered by next-gen digital solutions. With over 70,000 team members and supporting 50+ languages in thirty-two (32) Countries across North and Central America, Europe and Asia, TELUS Digital empowers customer experience innovation through digital enablement, spirited teamwork, agile thinking and a caring culture that puts customers first. The company's solutions cover customer experience, digital transformation, IT lifecycle, advisory and digital consulting, risk and back-office support. Fueling any stage of company growth, TELUS Digital partners with some of the world’s most disruptive brands from fast-growing tech, financial services, fintech, gaming, travel & hospitality and healthcare industries.

Learn more at: telusdigital.com.

About The Role

We're looking for a detail-oriented professional to review high-volume sanctions alerts and help us stay compliant. You'll quickly assess transaction monitoring alerts, clear false positives, and escalate potential matches, making critical decisions that keep our platform safe and compliant.

This is high-volume, high-impact work where your speed and accuracy directly protect our business and the broader financial system.

What We Offer

• Stable job - permanent employment contracts
• Performance-based bonus
• Opportunity to advance your career
• Great rewards for referring your friends
• Multilingual exposure - improve your spoken and written language skills
• Inspiring and fun environment: our offices are known for their innovative, fun and pleasant design. Enjoy our 'relax' and 'play' areas as well as our onsite gym
• Community projects. Want to make the world a better place? We run CSR (corporate social responsibility) events all year long
• Private medical insurance coverage (after 6 months tenure). We work with one of the best suppliers (VHI) where you will benefit from a professional package
• Bike-to-work tax relief
• Pension scheme
• Maternity and paternity leave
• Access to GP care and an occupational health advisor
• Subsidized canteen
  
  

Overview Of Tasks

• Triage high-volume sanction/transaction monitoring alerts to clear false positives and escalate potential true matches for senior review
• Review and close alerts efficiently while maintaining accuracy and quality standards
• Use SOPs and decision trees consistently; escalate edge cases or potential true matches as appropriate
• Keep concise, auditable notes for all decisions in line with job aid and QC expectations
  
  

We Are Looking For

• Be a motivated self-starter comfortable in a high-risk, production environment with minimal supervision
• Be accountable for accuracy while maintaining quality control standards
• Have product sense for ACH, international wires/SWIFT
• Have experience or academic knowledge of OFAC, EU/UN sanctions, PEP, Adverse Media, and other AML watchlists
• Experience with LexisNexis Bridger and Firco Continuity preferred
• Be comfortable handling high volume while maintaining strong quality control
  
  

About Company

TELUS Digital is the customer experience transformation partner to the world's most admired brands. Our diverse team weaves data, technology, and human ingenuity to deliver differentiated customer journeys, drive operational effectiveness, and scale AI solutions with meaningful value and positive impact.

We craft real-world solutions in the moments that matter, from customer acquisition to lifelong loyalty. Enabled by our global reach - spanning 78,000 experts in 33 countries - and deep industry expertise, we help over 600 organizations make the customer experience feel effortless.

Our solutions span Data & AI, Digital Experience & IT, CX Management and Trust & Safety. At the core of our innovation is Fuel iX™, an enterprise-grade generative AI platform that helps clients safely access and optimize leading LLMs to scale their own AI from pilot to production.

Equal Opportunity Employer Statement

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicant's qualifications, merits, competence and performance without regard to any characteristic related to diversity.