Search Relevance Analyst

Description

Location: Remote, USA

Schedule: Mon - Sun, business core hours, weekend flexibility required, 2 consecutive days off

• 8:00 A.M. - 5:00 P.M. CT
• 3:00 P.M. - 12:00 A.M. CT
• 10:00 P.M. - 7:00 A.M. CT
  
  

Training: Mon - Fri 9:00 - 5:00, 2-4 weeks

Status: Full-time, temporary

Start date: ASAP

Compensation: $16.00 per hour

Objective

You will be responsible for validating the quality, safety, and relevance of keywords used for search recommendations. You will actually help meet a user’s search needs by building a model that provides searchable keywords that will help you explore more related content.

Primary Responsibilities

• Annotate and label data in the target language to support machine learning and artificial intelligence projects
• Evaluate social media content/videos to ensure the adherence to guidelines of the uploaded content
• Evaluate and improve the quality of annotated data
• Collaborate with a team of annotators
• Adhere to project guidelines and deadlines
• Experience in annotation or a related field is a plus
  
  

Requirements

• Avid social media user - familiar with trends
• Able to work in a dynamic and fast paced environment
• Able to understand complex guidelines and follow them
• Interested in AI/Machine learning
• Fast internet connection
• Updated hardware with latest OS
• C2/ Native English
  
  

TELUS Values

TELUS recognizes and embraces the importance of values in our ever-changing workplace. To be successful, all applicants must demonstrate behaviors that are reflective of our values:

• We passionately put our customers and communities first
• We embrace changes and innovate courageously
• We grow together through spirited teamwork
  
  

At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence, and performance.

TELUS Digital will never ask for any monetary deposit, credit card information, or bank account information to complete a job application. When emailing candidates, our recruitment and sourcing teams only use email addresses that end with telusdigital.com or telusdigital.ai. If you are unsure whether a job offer is legitimate or suspect that TELUS Digital’s business name is being used for recruitment fraud, please report this immediately to our Talent Acquisition Team at [email protected]

About Company

TELUS Digital is the customer experience transformation partner to the world's most admired brands. Our diverse team weaves data, technology, and human ingenuity to deliver differentiated customer journeys, drive operational effectiveness, and scale AI solutions with meaningful value and positive impact.

We craft real-world solutions in the moments that matter, from customer acquisition to lifelong loyalty. Enabled by our global reach - spanning 78,000 experts in 33 countries - and deep industry expertise, we help over 600 organizations make the customer experience feel effortless.

Our solutions span Data & AI, Digital Experience & IT, CX Management and Trust & Safety. At the core of our innovation is Fuel iX™, an enterprise-grade generative AI platform that helps clients safely access and optimize leading LLMs to scale their own AI from pilot to production.

Equal Opportunity Employer Statement

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicant's qualifications, merits, competence and performance without regard to any characteristic related to diversity.