About the team

Data is our fuel at Turo. With more than 15 million days booked on the platform last year, by 3 million active guests, data is ever-more abundant and valuable. Data Science leverages that raw data to propel Turo on its mission to put the world's 1.5+ billion cars to better use. Our goals include keeping the marketplace safe, matching the right car for our guests' next adventure, finding the best price for our hosts' vehicles, and empowering teams at Turo with robust experimentation culture.

We love solving complex problems, value autonomy, and a clear path to success.

What you will do

The two-sided (host-guest) Turo marketplace is growing in market share and global presence. This role is primarily focused on developing ML frameworks to build marketplace risk mitigation strategies, facilitate profitable growth, and ensure Trust & Safety on the platform. 

Your primary responsibilities will include the following:

• Operate at the nexus of Data Science and Risk strategy. You will work cross-functionally with Data Analytics, Trust & Safety, and Product teams to develop frameworks driving key product and modeling decisions.

• Own product features designed to identify and limit fraud on the marketplace, identify patterns, share insights, and provide recommendations through effective communication.

• Continually improve and monitor new and existing risk models and strategies

• Present your insights and suggestions to both technical and non-technical audiences of all levels in the company.

• Audit 3rd party data vendors in the marketplace risk space for Turo’s models and risk strategies.

• Own and provide technical guidance to the Engineering teams to ensure the data quality of your projects including training, test and experiment data.

Your profile

You are a creative and rigorous data scientist with 4+ years of relevant experience. You are comfortable with a range of statistical and ML techniques with the ability to apply them to deliver measurable business impact at Turo. 

Modeling is your thing, you are proficient in translating unstructured business problems into mathematical frameworks, and propose scalable solutions. You have a passion for consumer products, shipping high quality code, and data focused experiments. You are excited to play a key role in crafting the product from inception to implementation and beyond. 

• 4+ years of Data Science and Machine Learning modeling experience.

• Experience working in cross functional teams with PMs, Trust & Safety Agents, Analytics and Engineers.

• Deep understanding of mathematical methods in statistics, optimization, and ML. Demonstrable experience applying these methods to real world prediction problems (classification, regression, anomaly detection, time series).

• Value Autonomy; Ability to think critically, understand and communicate complex problems in a result-oriented, data-driven manner with a focus on business impact.

• A demonstrated ability to manage and deliver on multiple projects with high attention to detail.

• Fluent in a production-ready programming language such as Python. Ability to deploy and scale models into a production environment collaborating with engineers.

• Fluent in SQL, ability to efficiently query large dataset.

For this role, the target base salary range in San Francisco is $156,000-$195,000 annually. This role is also eligible for equity and benefits. In general, our ranges reflect the market-based target for new hire salaries based on the level and location of the role. Within the range, individual pay is determined by objective factors assessed during the application and interview process, such as job-related skills, experience, and relevant education or training. We encourage you to talk with your recruiter to learn more about the total compensation and benefits available for this role.

Turo highly values having employees working in-office to foster a collaborative work environment and company culture. This role will be in-office on a hybrid schedule — Turists will be expected to work in the office 3 days per week on Mondays, Wednesdays, and Thursday. Turo considers working in the office at least 3 days per week to be an essential function of this hybrid role. Your recruiter can share more information about the various in-office perks Turo offers.

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Turo Recruiting Scam Alert:

We’ve learned that there are scammers targeting job candidates by impersonating Turo and its employees. We ask candidates to be careful of fraudulent job postings or suspicious recruiting activity during their job search, especially if they’re contacted through unofficial channels (such as Instagram, Telegram, MS Teams, etc.). In general, Turo interacts with candidates through our Careers page and via turo.com email addresses, and we don’t ask candidates for sensitive financial or personal info or request money as part of the hiring process (so an application fee or equipment costs). If candidates are not sure whether they’re dealing with an impersonator, they can contact Turo’s Recruiting Team at recruit@turo.com. Candidates can also report suspicious activity to the FTC or other appropriate authorities.

Turo AI Policy:

Turo may use AI-enabled tools to support our recruiting operations, including gathering information from candidates, drafting communications, helping with interview note-taking and assessment, and so on. These tools only supplement our team; all decisions to advance or hire candidates are made by Turo employees. While we welcome candidates to use AI-enabled tools to help prepare for their interviews, the use of such tools, including any AI chatbots or note-takers, is not permitted during live interviews or technical assessments. We want to see how you consider and solve problems in real-time, so interviews and assessments are all you (unless we indicate otherwise and ask you specifically to use an AI-enabled tool to answer a question). If during the application process you require the use of an AI-enabled tool as a reasonable accommodation for a disability, please let us know at PeopleOps@turo.com.

Benefits

• Competitive salary, equity, benefits, and perks for all full-time employees

• Employer-paid medical, dental, and vision insurance (Country specific)

• Retirement employer match

• Learning & Development stipend to invest in your professional development

• Turo host matching program

• Turo travel credit

• Cell phone and internet stipend

• Paid time off to relax and recharge

• Paid holidays, volunteer time off, and parental leave

• For those who are in the office full-time or hybrid we have in-office lunch, office snacks, and fun activities

We are committed to building a diverse team. If you are from a background that's underrepresented in tech, we'd love to meet you.

Aside from an award winning work environment and the opportunity to be part of the world’s largest car sharing marketplace, we are also growing the team quickly - join us!  Even if you don't meet every qualification, we are looking for people with enthusiasm for what we do and we will consider you for this and other possibilities.

About Turo

Turo is the world’s largest car sharing marketplace where you can book the perfect car for wherever you’re going from a vibrant community of trusted hosts across the US, UK, Canada, Australia, and France. Whether you're flying in from afar or looking for a car down the street, searching for a rugged truck or something smooth and swanky, Turo puts you in the driver's seat of an extraordinary selection of cars shared by local hosts.

Discover Turo at https://turo.com, the App Store, and Google Play, and check out our blog, Field Notes.  

Read more about the Turo culture according to Turo CEO, Andre Haddad.

Turo is an Equal Opportunity Employer and a participant in the U.S. Federal E-Verify program.  Women, minorities, individuals with disabilities and protected veterans are encouraged to apply.  We welcome people of different backgrounds, experiences, abilities and perspectives.  

Turo will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, as applicable.  

We welcome candidates with physical, mental, and/or neurological disabilities. If you require assistance applying for an open position, or need accommodation during the recruiting process due to a disability, please submit a request to People Operations by emailing PeopleOps@turo.com.