Senior Process Executive - Ad Policy reviewer
Cognizant
11 hours ago
Full-time
On-site
Malaysia
Analyst
Job Title: Senior Process Executive - Ad Policy reviewer
Job Location: Malaysia
Work Type: Contract
Shift: 9am-6pm MYT
Role Overview
The Ad Policy Reviewer is responsible for the accurate and timely evaluation of digital advertisements against established platform policies and regulatory requirements. Operating across a 24 × 7 environment, the role requires consistent judgment, language proficiency, and an understanding of regional compliance norms. The successful candidate will support content integrity across assigned language markets and contribute to quality benchmarks within the team.
Key Responsibilities
Education
Bachelor’s degree in any discipline. Degrees in Linguistics, Communications, Law, Media Studies, or related fields are advantageous.
Experience
Cognizant (Nasdaq: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we're improving everyday life. See how at www.cognizant.com or @cognizant.
Job Location: Malaysia
Work Type: Contract
Shift: 9am-6pm MYT
Role Overview
The Ad Policy Reviewer is responsible for the accurate and timely evaluation of digital advertisements against established platform policies and regulatory requirements. Operating across a 24 × 7 environment, the role requires consistent judgment, language proficiency, and an understanding of regional compliance norms. The successful candidate will support content integrity across assigned language markets and contribute to quality benchmarks within the team.
Key Responsibilities
- Review and adjudicate advertising content against platform-specific policies, including prohibited categories, restricted verticals, and regional regulatory standards.
- Apply language-market expertise to evaluate nuanced or culturally sensitive content in assigned languages.
- Accurately categorize and escalate non-compliant content according to defined workflows and SLAs.
- Maintain consistent review quality across high-volume queues, including during weekend and overnight shifts.
- Document decisions clearly in internal case management systems, providing policy citations where required.
- Participate in calibration sessions, team audits, and policy update briefings to ensure alignment with current guidelines.
- Identify patterns or emerging violations and flag them proactively for policy or product teams.
Education
Bachelor’s degree in any discipline. Degrees in Linguistics, Communications, Law, Media Studies, or related fields are advantageous.
Experience
- 1–2 years of professional experience in content review, policy enforcement, trust & safety, legal compliance, or a closely related field.
- Prior exposure to advertising platforms, digital media ecosystems, or regulatory frameworks is preferred.
- Familiarity with content management or case-tracking tools is an advantage.
Cognizant (Nasdaq: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we're improving everyday life. See how at www.cognizant.com or @cognizant.