Social Service Integrity Technical Lead

We Are:   
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 674,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners, and communities. Visit us at www.accenture.com.

The Work: 

As a Social Service Integrity Technical Lead, you will lead the delivery of business and technical solutions to manage the risks towards mitigating fraud, waste, abuse, and errors. Our work informs and delivers programmatic, operational, process and organization design, transformation and service delivery performance and outcome improvements. We implement business changes that drive function and digital operating model transformation. 

Responsibilities:

• Demonstrated expertise in planning and leading workstreams to manage and directing the teams performing comprehensive research and analysis, driving insights that shape programmatic strategies, operational improvements, and organizational design.
• The manager will engage in multi-disciplinary teams to implement process and operational changes to mitigate fraud and manage risk.
• You will work in multi-disciplinary teams serving an array of clients across federal, provincial, and municipal government, non-profit, health and educational industries. 
• You will document requirements, including integrity controls and evidence, while collaborating across agile teams to resolve cross-product dependencies. You will also be called up to help educate team members on integrity risks and contribute expertise to product design and strategy.

Basic Qualifications:

• A minimum of 15 years of experience in complex delivery projects of Commercial of the Self Solution (COTS) involving case management, workflow oriented to Social Services and Social Solutions
• Previous experience in the implementation of technical solutions supporting risk assessments, risk controls development/design, and broader business analysis focused on risk prevention.
• A minimum of 10 years of experience leading to the development of work packages and meeting deadlines.
• A minimum of 5 years of experience leading other team members.
• Previous experience with building prevention and detection use cases, operating models, strategies in fraud prevention.
• Experience as a business analyst including solid writing, documentation, and communication skills.
• Candidate must have or be eligible to obtain a Reliability or secret level security clearance with the federal Government of Canada.
• Bachelor’s degree or college diploma in related field.

Preferred Qualifications:

• Experience working or consulting in public service Social Services / Social Security
• Preference on expertise develop supporting Public Service Global Industries
• Background in process analysis, management, and improvement
• Proven ability to work creatively and analytically in a problem-solving environment.
• Excellent communication (written, oral) and interpersonal skills.
• Experience facilitating groups.
• You have experience leveraging digital tools for transformation initiatives, such as process analysis and future process design, benefits, and value analytics etc.
• You have worked in multi-disciplinary teams across business and technology

Pay Transparency Info for Job Postings:

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location,
role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation, based on full-time
employment, for roles that may be hired as set forth below.
The recruiting efforts for this position are intended to fill a brand new position.
The base pay range shown below is intended as a guideline to reflect the majority of offers for this role.
It does not represent a maximum limit — in some cases, actual compensation may exceed the range where appropriate.

Information on benefits is here:

Role Location                                    Annual Salary Range

British Columbia/Ontario                                   $131,700 to $278,100

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.