Sr Product Manager, Identity

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

About the team and the role

Identity is foundational to how users safely access and interact with eBay’s global marketplace. The Identity team owns the core systems and workflows that power account creation, authentication, account security, different account models and trust signals across millions of buyers and sellers worldwide. As eBay continues to evolve its platform and expand its ecosystem, identity is increasingly delivered as a platform capability (Identity-as-a-Service) that enables secure and seamless experiences across products, devices, and partners and evolves from single-user accounts to multi-user, role-based identity systems supporting teams. 

We’re hiring a Senior Product Manager to join the Identity Product team and lead the Seller Registration/Onboarding and activation funnel- from first touch to first-listing experience — enabling sellers to list confidently and comply with verification and payout requirements.

Core responsibilities

• Drives requirements for registration and onboarding of new sellers onto the platform.

• Design and run experiments to increase registration completion and seller activation while reducing bot/synthetic/fraudulent signups.

• Use data, experimentation, and customer insights to identify friction points and prioritize improvements across the journey.

• Partner closely with Security, Fraud/Risk, Payments, Trust & Safety, Design and Legal to implement secure, compliant experiences.

• Instrument and own seller onboarding KPIs and data-driven experiment cycles.

• Maintain a prioritized backlog and clear acceptance criteria.
   

Required experience & skills

• 3–7 years PM experience focused on seller onboarding, marketplace flows, payments/payouts, or identity verification.

• Strong understanding of payout onboarding, tax reporting implications and KYC/AML basics.

• Experience designing tailored onboarding experiences for both consumer and business sellers — able to define differentiated flows and UX for casual C2C sellers vs. higher-volume business/B2C sellers partner closely with Design to prototype and validate segmented experiences, and ensure each path scales globally while meeting compliance and commercial needs.

• Experience coordinating and closely collaborating with cross functional teams preferably in a larger organization.

• Collaborative, decisive, and passionate about protecting users while keeping commerce frictionless.

• Hands-on AI + prototyping - Practical experience using AI/LLM tools to prototype product ideas, generate UX copy/logic, and accelerate discovery. Comfortable building interactive UI prototypes in Figma/tools and converting those prototypes into engineering-ready artifacts.

Additional Details

eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities.

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