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Sr Product Mgr, eBay Live–Moderation

eBay
Full-time
On-site
Toronto, Ontario, Canada

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

About the team and the role:

We are looking for an experienced and motivated Sr. Product Manager who is willing to roll up their sleeves to build 0-1 experiences, tools, and processes to keep the fast growing eBay Live community safe. You will work closely with partner teams, data science, and engineering to define and build experiences our Live sellers and buyers rely on to detect and mitigate trust & safety issues on the platform. You will also work closely with a cross-functional team of legal, risk, policy, and operations stakeholders to drive operational change within eBay. 

This role requires a unique product leader who can successfully navigate an ambiguous, fast-paced environment. You will be responsible for defining and delivering high-impact features to ensure items offered for sale on eBay Live comply with relevant policies, regulations, and local laws. This is an emerging space where you will explore technologies to identify items shown on screen and then build controls around that experience. If you thrive on significant ownership, high visibility, and the chance to build the future of e-commerce, this is the role for you.

What you will accomplish:

  • Serve as a visionary leader for your product space within live commerce, developing a strategy and roadmap that aligns with eBay's top-level goals. This requires blending deep customer empathy with an understanding of market trends, business goals, and competitive insights.

  • Drive the full product lifecycle for multiple features or a major product initiative, from initial discovery and opportunity sizing to launch, iteration, and post-launch analysis.

  • Own and deliver a challenging product roadmap on time, demonstrating a strong bias for action and high-quality outcomes. You will write clear, detailed requirements (PRDs) that prioritize hypotheses for testing and iteration.

  • Lead and inspire confidence among a wide range of partners, including engineering, design, data science, research, and marketing. You will foster collaboration, build alignment, and drive shared goals across all stakeholders.

  • Define key success metrics, leverage data and analytics to quantify customer problems, size opportunities, and ultimately measure the impact of your work on organizational goals.

  • Cultivate a knowledge of the technical architecture and backend systems for your product area to effectively partner with engineering, unblock development, and influence technical decisions.

What you will bring:

  • 5+ years of product management or strategy consulting experience with e-commerce experience preferred

  • Ability to thrive in an ambiguous environment and make tradeoffs based on incomplete data

  • Proven track record to define and execute on complex product roadmaps through cross-functional collaboration

  • High levels of ownership and an entrepreneurial spirit to not only identify emerging problems but also address them in a fast-paced environment

  • Proven ability to use quantitative and qualitative insights to build strong business cases, define necessary data, and measure product performance

Please see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay.

eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities.

 

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