Staff Technical Program Manager

Company Description
Etsy is the global marketplace for unique and creative goods. We build, power, and evolve the tools and technologies that connect millions of entrepreneurs with millions of buyers around the world. As an Etsy Inc. employee, whether a team member of Etsy or Depop, you will tackle unique, meaningful, and large-scale problems alongside passionate coworkers, all the while making a rewarding impact and Keeping Commerce Human.

Salary Range:

What’s the role?
This person operates at the intersection of law, policy, product, ops, and engineering - managing a full portfolio of regulations that govern how Etsy operates across every market it serves. The work is ambiguous, multi-org, legally sensitive, and constantly evolving.

The Staff TPM for Regulatory and Legal Programs structures and drives Etsy’s regulatory and legal compliance portfolio end-to-end -- from horizon scanning and intake through prioritization, cross-functional execution, and ongoing compliance operations. You are the primary TPM interface for Legal leadership, and you operate as a strategic delivery partner to legal counsel, not as a project coordinator.

You will build deep relationships with partner teams across Legal, Policy, Product, Engineering, Trust & Safety, and Operations. You will be responsible for translating legal obligations into structured technical requirements and driving delivery into production.

You build and evolve the operating model for regulatory delivery at Etsy. You develop junior TPMs. You earn prioritization authority from VP-level sponsors through trust and consistent delivery.

You are the Legal team’s strategic delivery partner. You push back when asks are out of scope. You flag when legal guidance is creating an engineering swirl. You identify dependencies, strategic and tactical misalignment, and you drive clarity and efficiency. You escalate when decisions aren’t being made - and you bring a proposed resolution, not just the problem.

This is a full-time position reporting to the Senior Manager, Technical Program Management. In addition to salary, you will also be eligible for an equity package, an annual performance bonus, and our competitive benefits that support you and your family as part of your total rewards package at Etsy. 

This role requires your presence in Etsy’s Dublin office once or twice per week depending on your proximity to the office. Candidates living within commutable distance of our Dublin office, may be the first to be considered. Learn more details about our  work modes and workplace safety policies here.

What does the day-to-day look like?

This role is responsible for driving a broad and evolving portfolio of regulatory and legal compliance programs. The work spans multiple regulatory disciplines, including:

• EU and global digital regulation, including platform accountability and content moderation obligations

• Product safety and consumer protection requirements across international markets

• Online safety and minors’ safety regulations

• Privacy law and data protection compliance, including GDPR, CCPA, and global equivalents

• AI regulation, including emerging frameworks such as the EU AI Act

• Consent management obligations across multiple jurisdictions

• User-facing policy governance, including House Rules, Terms of Service, Privacy Policies, and content policies

• Seller and marketplace integrity compliance requirements

• The portfolio is prioritized on an ongoing basis. You are responsible for the full view - not just individual programs.

Portfolio Leadership

• Own and evolve the regulatory portfolio operating model: tracker, intake process, prioritization framework, ops rhythm, and regular portfolio reporting to senior leadership

• Drive highest priority programs directly: engage cross-functional teams, build execution plans, and manage timelines against hard legal deadlines

• Identify gaps in the portfolio: programs without owners, regulations without a delivery plan, risks with no mitigation

• Escalate proactively to Legal leadership, VP sponsors, and TPM management - with context and a recommended resolution

Cross-Functional Execution

• Translate legal and regulatory requirements into actionable engineering and product deliverables, bridging the gap between legal guidance and sprint plans

• Act as the primary TPM liaison to Legal leadership

• Manage regulator and external reporting interactions at the program level: prepare response timelines, coordinate team inputs, ensure deadlines are met

• Partner with Legal, Policy, Product, Engineering, Trust & Safety, Customer Operations, and executive stakeholders to align practices with legal obligations

• Hold stakeholders accountable for on-time delivery across the full lifecycle of compliance programs

Team Development

• Mentor junior TPMs who support specific workstreams within the portfolio

• Build the capability and craft of the team, not just deliver individual programs

Of course, this is just a sample of the kinds of work this role will require! You should assume that your role will encompass other tasks, too, and that your job duties and responsibilities may change from time to time at Etsy's discretion, or otherwise applicable with local law.

Qualities that will help you thrive in this role are:

• 8+ years of experience in technical program management, with demonstrated success leading complex, multi-stakeholder programs under hard deadlines

• Experience operating in legally or regulatorily sensitive environments - compliance, financial regulation, or similar

• Proven ability to build and manage a portfolio operating model and governance structure from scratch or materially evolve an existing one

• Strong cross-functional influence - ability to earn trust with Legal, Product, Engineering, and executive stakeholders simultaneously

• Ability to translate ambiguous legal requirements into structured, executable engineering plans

• Comfort operating in ambiguity - moving first and building clarity in parallel

• Executive-level communication: crisp, forward-looking, risk-aware, and decision-oriented

• High tolerance for ambiguity, shifting priorities, and fast-moving regulatory environments

• Exceptional interpersonal skills with a track record of building consensus and influencing without direct authority

Nice to Have

• Direct experience with EU regulatory compliance (digital regulation, GDPR, product safety, consumer protection law, or similar)

• Background in eCommerce, marketplace, or platform-scale consumer products

• Exposure to payments, financial services, or seller verification compliance

• Familiarity with vendor evaluation and tooling decisions alongside program delivery

What This Role Is Not

• A legal counsel or compliance officer - legal interpretation belongs to the lawyers

• A passive tracker of legal requirements - you drive delivery, you don’t just document it

• A Chief of Staff for the legal org - your scope is the program portfolio, not legal organizational operations

• A single-program TPM - this is portfolio ownership; individual programs roll up to you

Additional Information

What's Next
If you're interested in joining the team at Etsy, please share your resume with us and feel free to include a
cover letter if you'd like. As we hope you've seen already, Etsy is a place that values individuality and
variety. We don't want you to be like everyone else -- we want you to be like you! So tell us what you're all
about.

Our Promise
At Etsy, we believe that a diverse, equitable and inclusive workplace furthers relevance, resilience, and
longevity. We encourage people from all backgrounds, ages, abilities, and experiences to apply. Etsy is
proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to
equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual
orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If, due to a
disability, you need an accommodation during any part of the interview process, please let your recruiter
know. While Etsy supports visa sponsorship, sponsorship opportunities may be limited to certain roles
and skills.