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Team Lead, Special Investigations Unit

Block
Full-time
Remote
United States
$142,600 - $257,600 USD yearly
Manager

The Role

We are looking for a Team Lead to join Block and oversee a team within the Financial Crimes Special Investigations Unit (SIU) which sits within the Financial Crimes Organization. The Team Lead will report to the Head of Intelligence who oversees the SIU within Block's Intelligence Organization.

The Special Investigations Unit has a mission to proactively assess incoming and newly identified information for intelligence, and act upon high-level, compliance-related escalations and referrals within Block. SIU investigates and documents potential illicit networks, terrorist financing, elder abuse, human exploitation, employee misconduct, and other illicit activities. SIU produces a suite of Intelligence products derived from various informational sources, including established partnerships with NGOs and law enforcement agencies.

You Will

Oversee a team of investigators responsible for conducting complex and intricate investigative reviews stemming from law enforcement referrals, internal leads, and NGOs collaborations that result in financial crime investigations; document incidents of potential money laundering, fraud, terrorist financing, human exploitation and trafficking and other illicit activities across the platforms and products.

Effectively present key data and metrics to Financial Crime leaders

Interact with internal stakeholders to ensure full compliance with all applicable laws and policies

Oversee quality assurance and control amongst the team to ensure proper internal policies and procedures are being executed thus maintaining the highest standards across the Cash Financial Crimes organization

Conduct frequent performance assessments as they relate to team and program goals

Provide guidance, training and act as an escalation point for your team as they perform reviews and make decisions on the triage and disposition of cases

Support the Head of Intelligence and peer SIU Team leads, to develop and maintain policies and procedures applicable to the team, including iterating on existing workflows to streamline, improve efficiency and effectiveness

Work with other Compliance Team members to develop technical specifications for tool enhancements or new tool build out

Manage SLAs and deadlines as well as team member performance

You Have

5 or more years' of continuous experience with an NGO, or Law Enforcement focused on human exploitation, including the sale or distribution of CSAM, sextortion, or trafficking typologies investigations required

3 or more years of leadership experience overseeing an organization responsible for conducting complex investigations required

Expertise with human exploitation activity, including the sale or distribution of CSAM, sextortion, romance scams and payments patterns for human trafficking

BA/BS degree or equivalent professional experience

Knowledge in AML transaction monitoring and financial crime typologies and risks in regards to funds transfers, peer to peer (P2P) payments and Bitcoin

Familiarity with relevant AML laws and regulations and industry best practices

An ability to handle sensitive directives and work with team members and stakeholders of all levels

An ability to document and triage internal and external investigative case referrals

Document and organize various metrics and statistics, and then present them to senior leadership when applicable

We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, based solely on the core competencies required of the role at hand, and without regard to any legally protected class. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build an inclusive workplace? Check out our Inclusion & Diversity page

Full-time employee benefits include the following:

Healthcare coverage (Medical, Vision and Dental insurance)

Health Savings Account and Flexible Spending Account

Retirement Plans including company match

Employee Stock Purchase Program

Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance

Paid parental and caregiving leave

Paid time off (including 12 paid holidays)

Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees)

Learning and Development resources

Paid Life insurance, AD&D, and disability benefits

These benefits are further detailed in Block's policies. This role is also eligible to participate in Block's equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information.

Zone A:

$171,800—$257,600 USD

Zone B:

$159,800—$239,600 USD

Zone C:

$151,200—$226,800 USD

Zone D:

$142,600—$213,800 USD

Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block.

Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we’re helping build a financial system that is open to everyone.