Technical Product Manager, GenAI Safety Solutions

Responsibilities
About the team:
The T&S GenAI & Emerging Product team's mission is to empower the development of GenAI models and applications. We do this by building a world-class safety, testing, and risk management system that ensures GenAI innovations are launched responsibly.

The Technical Product Manager for GenAI Safety Solutions serves as a platform and strategy builder across the board. They drive the overarching "GenAI SaaS" (Safety-as-a-Solution) vision, keeping a broad, cross-business perspective rather than honing in on a single product. Their role involves staying ahead of industry trends, researching emerging GenAI risks, and collaborating with Algo and R&D teams to create a centralized set of tools, platforms, and models that GenAI Safety Product teams rely on.

Responsibilities
- GenAI Safety Infrastructure: Creating features for centralized GenAI safety platforms such as BEATS for evaluation and auto-labeling, Excalibur for a unified moderation pipeline, and ByteRadar for real-time post-launch monitoring.
- Evaluation Systems: Provide auto-labeling features, safety leaderboards, prompt governance frameworks, and tools designed to support adversarial attack experiments, also known as red-teaming.
- Moderation Capabilities: Develop GenAI content moderation models alongside Algo teams to address content safety risk and IP/copyright risk across different GenAI modalities.
- Foundation Model Guardrails: Create safety filters and data cleaning pipelines for GenAI foundational models.
- Agentic Development: Develop and iterate on systems and tooling using AI-powered agentic development methods.
- Program Management: Oversee long-term solution programs in collaboration with stakeholders and cross-functional teams.
- Industry Research: Explore the latest trends in GenAI risks, including jailbreaks, attack methods, case studies, and policy positions, and turn these insights into practical safety features that can be integrated into our platforms and tools.

Qualifications
Minimum Qualifications
- 5+ years of experience in product management, engineering, data science, or machine learning, with bonus points for a background in a Trust & Safety-related role.
- Proven technical experience in building solutions from the ground up, either independently or as part of a small team across product, RD, Algo, and DS.
- ⁠Fluent in Mandarin is required as the role requires interacting with Chinese content and Mandarin-speaking stakeholders, fluent in English is also required as it is the working language.
- Skilled in product design with a knack for working with data, and passionate about tackling complex products and ecosystems.
- Hands-on experience and a natural curiosity in GenAI, along with AI-assisted agentic development methods like Codex, Claude Code, Mira, and others.

Preferred Qualifications
- A go-getter mindset that actively addresses and overcomes business challenges.

Trust & Safety
Content that this role interacts with includes images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals. Hence, it is possible that this role will be exposed to harmful content on a daily basis. ​
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TikTok recognises that keeping our platform safe for the TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining. ​
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We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.​


About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.​


Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.​
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.​
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Diversity & Inclusion​
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.​