Qualification
Graduate in any major with minimum diploma, with minimum GPA 2.75.
English skills is a must ( minimum B2 )
Willing to work in shifting schedule, has experience in same role at BPO Industry
Cooperate with the implementation of project delivery, monitor team service quality and efficiency, and promote the achievement of KPI.
Highly sensitive to customer complaints, able to anticipate and properly handle unexpected situations.
Good at organizing performance coaching for staff in the team, implementing performance to excellence and controlling staff turnover.
Willing to be place in Yogyakarta
Benefits :
Health and Safety Insurances
Holiday Payment
Shifting Allowance