Responsibilities
The Search and Account Safety Operations team will assume a critical role in ensuring the seamless operation of TikTok's search and account domains, implementing operational processes, and overseeing day-to-day activities. By proactively addressing safety concerns and enhancing operational efficiency, the team will significantly contribute to TikTok's mission of providing a safe, smooth, and enjoyable search experience for users worldwide.
Responsibilities
1. Responsible for improving core product operations metrics in regional markets, including but not limited to search growth, content expansion and user experience
2. Expand regional candidate pool with time-sensitive queries and core verticals in the target market, responsible for putting hot/fresh queries, including but not limited to news/events/verticals that meet product demand
3. Monitor regional search data, evaluate quality and effectiveness of online recommendation, understand search needs and preferences based on metric infructuation, provide localized analysis and suggestions for the product ops team to optimize strategies
4. Manage regional user feedback for search recommendations, take actions and record cases for periodical analysis to improve user experience accordingly
5. Work closely and flexibly with data delivery teams and XFN stakeholders to achieve regional targets together
6. Please note that this position involves exposure to sensitive content, including but not limited to vulgar content, violence, pornography, and fake news
Qualifications
Minimum Qualifications:
- Bachelor degree or above, preferably in Journalism or data/content/culture-related majors
- 2 year+ relevant experience in the tech industry, including but not limited to content, operation, news, search or related areas
-Excellent language skills, profound understanding of market - culture/user/media content, both English and Japanese language must be fluent to understand the nuances and trend of targeted contents and news.
-Good at data analysis and communication skills and project management experience is preferred
- Familiar with search engines and social media platforms, including but not limited to TikTok, Twitter, Instagram, Youtube, etc.
-Team player, goal-oriented, ready to embrace change and challenges, able to work in a global team efficiently.
- Willing to work on shifts, which includes weekends and public holidays.
Preferred Qualifications:
- Experience in working with multiple stakeholders and collaborating across business units
About Us
Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Lemon8, CapCut and Pico as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.
Why Join ByteDance
Inspiring creativity is at the core of ByteDance's mission. Our innovative products are built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day.
As ByteDancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
Trust & Safety at ByteDance
ByteDance recognises that keeping our platform safe for the ByteDance communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.
We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.